Assistant Manager - Elevate Guest Experience and Team

Hungry Horse - BRA_104; Taunton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Staff discounts: 33%/15%

Free employee assistance programme

Enhanced maternity/paternity policies

Wagestream

Retail discounts: up to 30%

Refer a friend up to £1500

Job summary

Hungry Horse in Taunton is seeking an Assistant Manager to join our pub management team. You will lead by example, ensuring customers and teams have a great time from the moment you step through the door.

The role focuses on delivering memorable experiences while maintaining high standards and safety on shift. You will support the General Manager in daily operations, drive brand standards, and coach colleagues to deliver exceptional service in a busy pub environment.

Qualifications

• Experience in hospitality management or supervisory role.
• Strong leadership and people management skills.
• Excellent communication and customer service focus.

Responsibilities

• Support the General Manager in day-to-day running and lead in their absence.
• Bring brand to life by leading the team to deliver amazing experiences.
• Act as a role model and support training and development.
• Champion brand standards and ensure customer and team safety.

Skills

Leadership

Customer service

Communication

Training & development

Brand standards

Safety

English proficiency

Job description

Hungry Horse in Taunton is seeking an Assistant Manager to join our pub management team. You will lead by example, ensuring customers and teams have a great time from the moment you step through the door.

The role focuses on delivering memorable experiences while maintaining high standards and safety on shift. You will support the General Manager in daily operations, drive brand standards, and coach colleagues to deliver exceptional service in a busy pub environment.