Assistant Manager: Lead Guest Experiences & Team

Hungry Horse; Lancashire; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Pension contribution

33% brand discount

15% family discount on all brands

Employee assistance program

Maternity/Paternity policies

Job summary

Hungry Horse is seeking an Assistant Manager to lead a busy pub team and drive great customer experiences. You’ll step into a hands-on leadership role, supporting the General Manager and maintaining standards across service, safety, and quality.

You’ll be a strong communicator with team-motivating skills, able to adapt to busy shifts, and ensure allergen controls and safety are always upheld. English proficiency is essential for daily operations.

Qualifications

• Experience leading hospitality teams in a busy pub.
• Strong communication and customer service skills.
• Ability to manage in fast-paced shifts.
• Attention to detail and allergen controls.
• Proficient spoken English.

Responsibilities

• Support the General Manager in day-to-day running of the business.
• Lead teams to deliver great experiences for customers.
• Train and develop staff to maintain performance.
• Uphold brand standards and ensure customer and team safety.

Skills

Leadership

Communication

People skills

Team motivation

Job description

Hungry Horse is seeking an Assistant Manager to lead a busy pub team and drive great customer experiences. You’ll step into a hands-on leadership role, supporting the General Manager and maintaining standards across service, safety, and quality.

You’ll be a strong communicator with team-motivating skills, able to adapt to busy shifts, and ensure allergen controls and safety are always upheld. English proficiency is essential for daily operations.