Assistant Manager - bread&truffle

bread&truffle.; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Bonus opportunities

Job summary

Bread & Truffle in London is seeking an experienced Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This hands-on role focuses on maintaining high standards, driving performance and delivering an outstanding customer experience.

You will supervise staff, manage rotas, ensure food safety, and help grow sales in a busy, vibrant environment.

Qualifications

• Proven experience as a Supervisor or Assistant Manager in hospitality or retail.
• Strong leadership and organisational skills.
• Ability to motivate and develop team.
• Commercial awareness and focus on sales performance.
• Passion for quality food and customer service (Italian food knowledge is a plus).
• Calm under pressure with a proactive mindset.
• Flexible availability, including weekends.

Responsibilities

• Support the Store Manager in all aspects of store operations
• Lead by example during service, ensuring smooth and efficient shifts
• Supervise, train, and develop team members
• Deliver exceptional customer service and handle escalations professionally
• Monitor sales performance and help drive revenue growth
• Manage stock levels, ordering, and minimise waste
• Ensure compliance with food safety, hygiene, and health & safety standards
• Assist with rotas, labour control, and team scheduling
• Step in to run the store in the Manager’s absence

Skills

Leadership

Team development

Customer service

Sales focus

Food knowledge

Job description

About Us

At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment.

About Us

At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment.

The Role:

We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands‑on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience.

Key Responsibilities

• Support the Store Manager in all aspects of store operations
• Lead by example during service, ensuring smooth and efficient shifts
• Supervise, train, and develop team members
• Deliver exceptional customer service and handle escalations professionally
• Monitor sales performance and help drive revenue growth
• Manage stock levels, ordering, and minimise waste
• Ensure compliance with food safety, hygiene, and health & safety standards
• Assist with rotas, labour control, and team scheduling
• Step in to run the store in the Manager’s absence

What We’re Looking For:

• Proven experience as a Supervisor or Assistant Manager in hospitality or retail
• Strong leadership and organisational skills
• Ability to motivate and develop team
• Commercial awareness and focus on sales performance
• Passion for quality food and customer service (Italian food knowledge is a plus)
• Calm under pressure with a proactive mindset
• Flexible availability, including weekends

What We Offer:

• Competitive salary + bonus opportunities
• Staff discounts on food and products
• Career progression within a growing brand
• A dynamic and supportive team environment

Job Type: Full-time

Work Location: In person