Assistant Manager

Sites; Stoke-on-Trent; On-site; GBP 21,000 - 29,000; Full time

Job summary

Ben Sherman is opening a new Affinity Staffordshire store and is recruiting an Assistant Manager to lead the team and drive sales. The role focuses on delivering an exceptional customer experience, maintaining visual standards, and supporting store KPIs in a fast-paced fashion environment.

As a new store opening, you will recruit, motivate and develop colleagues while ensuring best-in-class merchandising and service across our multi-channel offering.

Qualifications

• Sales-driven and target oriented.
• Strong visual merchandising abilities.
• Experience in managing underperforming staff.
• Experience in premium fashion brand retail.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate information about our product including features and stock availability.
• Promote multi-channel shopping options to ensure customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Sales driven

Visual merchandising

Managing performance

Premium fashion brand experience

Job description

Assistant Manager - Affinity Staffordshire - [Full Time]
PLEASE NOTE THIS IS A NEW STORE OPENING.

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

• Sales and target driven
• Excellent visual merchandising skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand