Assistant Manager

Sites; Gloucester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ben Sherman in Gloucester is seeking an Assistant Manager to help drive store sales, KPI performance and team development. You will support the manager, maintain high visual merchandising standards and ensure a shopping experience that delights customers.

The role requires a passion for fashion, strong customer service, and the ability to lead a team, recruit and motivate staff, and promote multi-channel shopping. This full-time position offers a hands-on role in a premium brand environment.

Qualifications

• Sales targets and product knowledge to drive revenue.
• Excellent visual merchandising to maintain brand standards.
• Experience in managing poor performance and improving team outcomes.
• Experience of working in a premium fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product including features and stock availability
• Promote multi-channel shopping options to maximize customer satisfaction
• Provide an inviting and welcoming atmosphere for customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility to meet the store’s needs

Skills

Sales and target driven

Visual merchandising

Performance management

Premium fashion brand experience

Job description

Assistant Manager - Gloucester Quays - Full Time

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

• Sales and target driven
• Excellent visual merchandising skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand