Assistant Manager

Pets Corner Ltd; Staines-upon-Thames; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories, 25%

20% in Dogwood Salons

Bonus scheme for all team members

Continuous and extensive training and

Tools and support for wellbeing

Job summary

Pets Corner is seeking an Assistant Manager for our Staines store. This part-time role covers 27 hours over 5 days, with a focus on delivering outstanding customer service and leading a hands-on team to meet sales targets.

The position involves merchandising, stock control, and customer relations within a family-run business with 150+ stores nationwide. Experience in retail leadership is valued; light lifting is required.

Qualifications

• Interest in Pets Corner vision, products and values.
• Strong ability to lead and motivate a team.
• Willingness to learn and pursue development.
• Drive and initiative in a busy store environment.

Responsibilities

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend suitable products or services.
• Maximise sales by identifying improvements.
• Lead by example and train your team using Pets Corner Curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Handle opening and closing and key holding responsibilities.
• Maintain accurate stock through deliveries and stocktakes.

Skills

Customer service

Team leadership

Staff training

Relationship building

Job description

111 High Street, Staines, Middlesex TW18 4PQ

£12.87 per hour

Permanent

Part-time

Part Time - 27 hours over 5 days.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Staines.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service


• Going ‘the extra mile’ for every customer


• Recommending the right products or services for our Customers needs


• Maximising sales and performance by identifying any improvements needed


• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum


• Maintaining our high standards with store and product presentation


• Keeping up to date with pricing, promotions and merchandising


• Key holding responsibilities, opening and closing of the store


• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values


• Strong team focus with the ability to lead and motivate others


• Willing to build strong relationships with our customers and their pets


• A thirst for continued personal training and development


• Willingness to learn and grow your knowledge


• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons


• Continuous and extensive training and development


• Bonus scheme for all members of our teams


• Tools and support to help manage mental, physical and emotional wellbeing


• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.