Store Manager

Pet Family Limited; St Albans; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Training provided

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner in St Albans is seeking a Store Manager to lead our team at the Albert Bygrave Retail Park. You will oversee daily operations, drive sales, and ensure exceptional service for every customer and their pets.

This full-time role covers 37.5 hours across five days, with a competitive £13.03 per hour and clear opportunities for professional development within a family-run business. You will manage stock, merchandising and store standards while supporting a busy, friendly team and building

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team leadership and ability to motivate others.
• Willingness to learn and develop knowledge.

Responsibilities

• Deliver exceptional customer service.
• Lead and develop the store team using the Pets Corner Curriculum.
• Maximise sales and performance by identifying improvements.
• Maintain high standards of store and product presentation.
• Keep pricing, promotions and merchandising up to date.
• Key holding responsibilities, opening and closing of the store.
• Maintain accurate inventory by checking deliveries and stocktakes.

Job description

The Albert Bygrave Retail Park, North Orbital Road, St Albans, Hertfordshire AL2 1DL

£13.03 per hour

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

We are currently recruiting for a Store Manager within our Pets Corner store based in St Albans.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.