Assistant Manager

Urban - Bra_209; Scotland; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career development

Pub discounts

Greene King Inns savings

Financial wellbeing

Retail discounts

Family-friendly benefits

Employee assistance programme

Recommend a friend

Job summary

Greene King is seeking an Assistant Manager for The Festival venue in the United Kingdom. You will work closely with the General Manager to maintain high standards, deliver excellent hospitality and drive business performance.

The role focuses on leading a team, managing day-to-day operations and generating strong commercial results. As part of Greene King, you’ll develop colleagues, ensure guest satisfaction and uphold safety and compliance.

Qualifications

• Previous hospitality management experience in pubs, bars or restaurants.
• Ability to lead a team, manage day-to-day operations and deliver commercial results.
• Strong leadership, guest-service focus and good commercial awareness.

Responsibilities

• Lead from the front and motivate the team to deliver excellent service.
• Support daily operations, lead shifts and ensure the pub is at its best.
• Develop your people and coach team members for progression within Greene King.
• Maintain high standards: cleanliness, safety, compliance and guest experience.
• Create a great team culture with strong working relationships and motivation.

Skills

Leadership

People management

Guest service

Commercial awareness

Organisation

Hands-on

Team development

Education

Personal Licence

Job description

Job Description

What's the opportunity?

As Assistant Manager, you'll play a key role in the day-to-day running of the pub, working closely with the General Manager to keep standards high, develop your team and drive business performance.

• Lead from the front: Motivate and inspire the team to deliver excellent service and create a welcoming atmosphere for every guest.

• Keep the pub running smoothly: Support the General Manager with daily operations, leading shifts and ensuring the pub is at its best.

• Deliver outstanding hospitality: Make every visit memorable, whether guests are joining us for a meal, watching live sport or stopping by before a show.

• Drive results: Help manage sales, labour costs, stock and profitability, spotting opportunities to make a positive impact.

• Develop your people: Coach and support team members, helping them build their skills and progress within Greene King.

• Maintain high standards: Take ownership of cleanliness, safety, compliance and the overall guest experience.

• Create a great team culture: Build strong working relationships and help create an environment where everyone feels supported and motivated.

Qualifications

What we're looking for

We're looking for someone who is passionate about hospitality and has the management experience and confidence to make a real difference.

You’ll need previous hospitality management experience, ideally in a busy pub, bar or restaurant, with the ability to lead a team, manage day-to-day operations and deliver great commercial results.

You’ll also bring:

• Strong leadership and people‑management skills.

• A genuine passion for guest service and creating memorable experiences.

• Good commercial awareness and an understanding of sales, costs and profitability.

• Excellent organisation and the ability to make confident decisions in a fast‑paced environment.

• A hands‑on approach, a positive attitude and the ability to lead by example.

• A desire to develop your team and grow your own career.

Personal Licence

As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.

Additional Information

What's in it for you?

At Greene King, we're committed to helping our people develop, feel valued and build rewarding careers.

• Career development: Access to training, apprenticeships and opportunities to progress across Greene King.

• Pub discounts: Enjoy 33% off at Greene King pubs, plus 15% off for friends and family.

• Greene King Inns savings: 50% off for you and 25% off for friends and family.

• Financial wellbeing: Access to Wagestream to help you manage your pay.

• Extra perks: Retail discounts, family‑friendly benefits and an Employee Assistance Programme.

• Recommend a friend: Earn up to £1,500 when you introduce someone to Greene King.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to join The Festival?

If you're an experienced hospitality manager who loves bringing people together, knows how to get the best out of a team and is ready for your next challenge, we'd love to hear from you.

Bring your experience. Inspire your team. Be part of the buzz at The Festival!