Assistant Manager

Chef & Brewer - Bra_101; Liss Forest; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career development

Food & drink discounts

Inns discounts

Wellbeing support

Family-friendly benefits

Recognition program

Wagestream access

Retail discounts

Job summary

The Queen's Head in Burley, a Greene King pub, invites an enthusiastic Assistant Manager to lead daily operations, drive high standards and deliver a warm welcome to guests. You’ll develop your team, coach colleagues, and identify opportunities to grow sales while controlling costs.

The role offers strong career development and a chance to bring events to life, keeping the pub’s reputation thriving. If you’re passionate about hospitality and community, apply to shape the next chapter of this

Qualifications

• Experience supervising or managing a pub/restaurant team.
• Passion for great customer service and memorable guest experiences.
• Confidence to lead from the front in a busy role.
• Strong people skills to coach, motivate and develop a team.
• Commercial awareness to drive sales and manage costs.
• Excellent organisation and prioritisation.
• Proactive, creative approach to events and pub reputation.

Responsibilities

• Lead day-to-day operations and set high standards.
• Ensure warm welcome and outstanding food, drink and service.
• Coach and develop team members.
• Identify opportunities to increase sales and profitability.
• Plan and deliver next year's events.
• Maintain safety, cleanliness, and compliance.
• Support General Manager and align with business goals.

Skills

Team leadership

Customer service

People development

Commercial awareness

Organisation

Proactive mindset

Event development

Job description

Job Description

What's the opportunity?

Nestled in the picturesque village of Burley, The Queen's Head is a charming country pub with a rich history dating back to 1685, when it began life as a blacksmith's forge. Today, it combines traditional character and cosy surroundings with the modern comforts guests expect.

From hearty Sunday roasts and perfectly cooked steaks to local cask ales, quality wines and premium spirits, we're all about great food, great drinks and a warm welcome. With a welcoming beer garden, a cosy fireplace and a family- and dog-friendly atmosphere, there's plenty to make guests feel at home.

As Assistant Manager, you'll work closely with the General Manager to drive standards, support your team and make the most of the opportunities ahead.

You’ll be responsible for:

• Leading from the front: Support the day-to-day running of the pub, setting high standards and leading by example.

• Creating memorable experiences: Make sure every guest receives a warm welcome and enjoys outstanding food, drink and service.

• Developing your team: Coach, motivate and support colleagues, helping them grow in confidence and deliver their best.

• Driving business performance: Identify opportunities to increase sales, improve profitability and build a loyal customer base.

• Bringing new ideas to life: Help develop and deliver events planned for next year, creating reasons for guests to visit and return.

• Maintaining high standards: Ensure the pub is safe, clean, welcoming and compliant, with a strong focus on service and operational excellence.

• Supporting the General Manager: Work together to achieve business goals, strengthen team performance and make the most of the recent investment.

What we’re looking for

We're looking for an enthusiastic and driven Assistant Manager with previous hospitality management experience, who is ready to take ownership and help a business grow.

You’ll bring:

• Experience supervising or managing a team in a pub, restaurant or hospitality environment.

• A genuine passion for great customer service and creating memorable guest experiences.

• The confidence to lead from the front in a busy, hands-on role.

• Strong people skills, with the ability to coach, motivate and develop a team.

• Commercial awareness and an understanding of how to drive sales and control costs.

• Excellent organisation and the ability to manage competing priorities.

• A proactive, creative approach, with enthusiasm for helping develop events and grow the pub's reputation.

You’ll be someone who enjoys being part of the local community, takes pride in their surroundings and is excited by the opportunity to help shape the next chapter of a much-loved country pub.

Personal Licence:

As this role may involve covering the business in the General Manager's absence, you'll need to be eligible to hold a Personal Licence. You don't need to have one when you apply. If you're successful, Greene King will support you through the process of obtaining your licence.

Additional Information

What's in it for you?

• Career development: Training, apprenticeships and opportunities to progress across Greene King.

• Discounts: 33% off food and drink in our pubs, plus 15% off for friends and family.

• Greene King Inns: 50% off stays and 25% off for friends and family.

• Wellbeing support: Access to our Employee Assistance Programme.

• Family-friendly benefits: Enhanced policies to support you through life's important moments.

• Recognition: Recommend a friend and earn up to £1,500.

• Financial wellbeing: Access to Wagestream to help manage your pay.

• Extra savings: Retail discounts, including Superdrug and Three Mobile.

Greene King is one of the UK's leading pub companies and brewers, with over 220 years of history and a team of around 39,000 people. We're passionate about pouring happiness into lives and becoming the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to be part of the next chapter?

If you're an ambitious Assistant Manager who wants to develop people, grow a business and help create something special at a beautiful country pub, we'd love to hear from you.

Bring your passion. Share your ideas. Help shape the future of The Queen's Head.