Assistant Manager

Heritage - Bra_208; Exeter; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Employee discounts on food and drinks

Employee assistance programme

Enhanced parental policies

Menopause friendly employer

Job summary

Greene King is seeking an Assistant Manager to join our busy pub team in Exeter. You will support the General Manager, lead a team to deliver exceptional customer experiences, and role-model high standards while ensuring safety and brand compliance.

You will train and develop staff, respond quickly to changing shifts, and embody the brand values across all operations. This role focuses on delivering memorable guest experiences in a lively environment.

Qualifications

• Passion for delivering amazing experiences for customers.
• Strong people skills and leadership capabilities.
• Able to think on your feet and adapt to busy shifts.
• Uphold high standards in all that you do.

Responsibilities

• Support the General Manager in day-to-day running and lead in their absence.
• Lead the team to deliver excellent customer experiences.
• Mentor and train team members to develop skills.
• Champion brand standards and ensure customer and team safety.

Skills

Leadership

Communication

Adaptability

Attention to detail

Job description

Job Description

As Assistant Manager, you’ll be at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

Now this one

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• As this role may involve covering the business in the General Manager’s absence, you’ll need to be eligible to hold a Personal Licence. You don’t need to have one when you apply. If you’re successful, Greene King will support you through the process of obtaining your licence.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…#LI-CA1

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.