Assistant Manager

LLOYD'S REGISTER INTERNATIONAL; Northampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

Job summary

The Air Ambulance Service is seeking an Assistant Manager to support the shop manager in Kingsthorpe, Northamptonshire. This part-time, permanent role offers 16 hours per week and £13.63 per hour, with flexible weekend availability and a focus on delivering excellent customer service and smooth stock rotation.

You will lead a diverse team including volunteers, drive income targets, uphold high presentation standards, and ensure safeguarding and compliance.

Qualifications

• Proven leadership experience in retail or customer-facing roles.
• Commitment to TAAS values and safeguarding policies.
• Willingness to work weekends and flexible hours.

Responsibilities

• Assist shop manager with daily store operations and income targets.
• Motivate and support a diverse team including volunteers.
• Ensure excellent customer service and presentation; manage stock rotation.

Skills

Interpersonal skills

Customer service

Flexibility

Time management

Attention to detail

Multi-tasking

Confidentiality

Pressure management

Team collaboration

Weekend availability

Tools

Full, clean UK driving license (Category B)

Job description

Join Our Lifesaving Team

Assistant Manager

Location: Kingsthorpe, NN2 7SH

Hours: 16

We’re on the lookout for an Assistant Managerto support the

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion,our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk

What You’ll Be Doing

To support the shop manager in leading and managing the day-to-day operations of our store, ensuring income targets are met in line with our organisational objectives. The Assistant shop manager will motivate and support the management of a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.

What We’re Looking For

Essential

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• Excellent interpersonal and communication skills
• Excellent customer service abilities
• Flexibility to work weekends and occasional additional hours as required
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Time-management skills.
• Ability to handle confidential information.
• Ability to multi-task and thrive in a fast-paced environment.
• Ability to pay attention to detail and work to fixed deadlines.
• Flexible, adaptable and able to work under pressure.

Desirable

• Proven experience in retail management or a similar customer-facing role
• Experience working with volunteers
• Proven ability to meet sales targets and manage budgets effectively
• Experience in the charity, NHS or public sector.
• Full, clean UK driving license (Category B); For expenses claimed for work purposes, business insurance may be required.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalated appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a BasicDBScheck.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.

Assistant Manager

Kingsthorpe, Northamptonshire, United Kingdom

NN2 7SH

£13.63 per hour

Permanent - Part-time

Posted yesterday

Closing date: 23/09/2026

Job reference: LB1678754KinAM

Share this vacancy

Assistant Manager

Kingsthorpe, Northamptonshire, United Kingdom

£13.63 per hour