Assistant Manager – Life-Saving Charity Shop Lead

LLOYD'S REGISTER INTERNATIONAL; Northampton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

Job summary

The Air Ambulance Service is seeking an Assistant Manager to support the shop manager in Kingsthorpe, Northamptonshire. This part-time, permanent role offers 16 hours per week and £13.63 per hour, with flexible weekend availability and a focus on delivering excellent customer service and smooth stock rotation.

You will lead a diverse team including volunteers, drive income targets, uphold high presentation standards, and ensure safeguarding and compliance.

Qualifications

• Proven leadership experience in retail or customer-facing roles.
• Commitment to TAAS values and safeguarding policies.
• Willingness to work weekends and flexible hours.

Responsibilities

• Assist shop manager with daily store operations and income targets.
• Motivate and support a diverse team including volunteers.
• Ensure excellent customer service and presentation; manage stock rotation.

Skills

Interpersonal skills

Customer service

Flexibility

Time management

Attention to detail

Multi-tasking

Confidentiality

Pressure management

Team collaboration

Weekend availability

Tools

Full, clean UK driving license (Category B)

Job description

The Air Ambulance Service is seeking an Assistant Manager to support the shop manager in Kingsthorpe, Northamptonshire. This part-time, permanent role offers 16 hours per week and £13.63 per hour, with flexible weekend availability and a focus on delivering excellent customer service and smooth stock rotation.

You will lead a diverse team including volunteers, drive income targets, uphold high presentation standards, and ensure safeguarding and compliance.