Assistant Manager

Five Guys; Kingswood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular burger restaurant in Kingswood seeks an ambitious Assistant Manager to support the General Manager. In this role, you will lead the team, ensure outstanding customer experiences, and manage profitability. Responsibilities include coaching staff, overseeing daily operations, and maintaining quality service. Ideal candidates thrive in fast-paced environments and demonstrate strong leadership skills. Rewards include a bonus scheme, paid holidays, and extra perks like employee discounts and development opportunities.

Benefits

Achievable bonus scheme

Paid breaks

Free food during shifts

Employee discount program

Development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience in a managerial role within a fast-paced environment.
• Proven track record in driving profitability and sales.
• Strong communication skills to engage and lead teams.

Responsibilities

• Lead and inspire team members to achieve restaurant goals.
• Ensure excellent customer service to enhance customer experience.
• Oversee day-to-day operations and manage P&L.

Skills

Hands-on leadership skills

Customer service excellence

Coaching and mentoring

Ability to drive sales

Job description

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula : burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

Assistant Manager Responsibilities

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift

Life assurance

All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

Assistant Manager Responsibilities (continued)

AS AN ASSISTANT MANAGER YOU'LL BEResponsible for Shift Managers and Crew

Supporting the delivery of perfect burgers and fries

Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun

Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way

Leading from the front, you will be hands on working with the team on the line and on floor with customers

Responsible for supporting your General Manager and delivering store results

Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

Running smooth day to day operations, thinking about long term plans

Always leading with our values

Developing your team to ensure there is a strong talent pipeline

Values

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUTPerfect Burgers and Fries

Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

People - Experienced hands‑on leadership skills

Customer Service

INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with the right tools to build a career with us.

Career Path

Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Five Guys isn't just a job - it can be a career