Assistant Manager

MITCHELLS & BUTLERS PLC; Kegworth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand and gym discounts

Free shares

Employee helpline

Job summary

MITCHELLS & BUTLERS PLC at the Otter is recruiting an Assistant Manager to support the General Manager in day-to-day operations and to lead the team in delivering outstanding guest experiences. You will mentor individuals to reach their best, drive service excellence, and foster a vibrant, customer-focused pub environment in the Vintage Inns portfolio.

Join us to benefit from competitive staff discounts, a pension, 28 days of holiday, gym and shopping discounts, and the possibility of free

Qualifications

• Demonstrated ability to train and inspire team members.
• Strong communication and interpersonal skills.
• Ability to mentor and develop staff to improve guest experience.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead and motivate the team to deliver excellent food, drink and service.
• Train and develop staff; act as role model and guide development.
• Drive guest satisfaction and ensure consistent standards.

Skills

People management

Leadership

Communication skills

Team motivation

Job description

As Assistant Manager at the Otter, you'll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Vintage Inns, a charming collection of rural pubs. You'll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you., your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.

• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.
• At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials - work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.