Assistant Manager

Heartwood Inns; Godalming; On-site; GBP 40,000 - 41,000; Full time

Benefits offered by this job

Competitive salary with TRONC

48-hour contract

Stepping Stones training programme

Employee Assistance Program

EarlyPay

Enhanced maternity & paternity leave

£1,500 referral bonus

50% off food at Heartwood Inns & BrsBl

20% discount for family and friends

Birthday gift

Long service recognition

Retailer discounts (Reward Gateway)

Cycle to Work

Job summary

Heartwood Collection is seeking an Assistant Manager for its Heartwood Inns pubs and Brasserie Blanc venues. The role focuses on leading service on the floor, training teams, and supporting the General Manager with staffing and financial duties across branded operations.

We offer a strong package including TRONC, 48-hour contracts, bespoke Stepping Stones training, and extensive staff benefits. This is a full-time on-site role with progression opportunities across 40+ locations.

Qualifications

• 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge
• Ability to run service from the floor and deliver training and support to team members
• Proven leadership skills and experience assisting the General Manager with admin, staffing and finances

Skills

People leadership

Training and development

Hospitality operations

Service floor management

Job description

On Target Earnings £16 - 16.50 * Including TRONC
(Basic from £13.02 plus expected Tronc £3 - £3.50 ph)
Minimum 30 hours contract
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an

Assistant Manager

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What We Offer

• Competitive salary package, includes TRONC*
• Contract of 48 hours
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• Passionate and vibrant personality, a real people person who cares for the guests, team and experience
• Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
• Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
• 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manger with admin, staffing, financial aspects of running a site

Heartwood Collection Is a Multi-award-winning Hospitality Group

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

• On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average

Please note, we cannot take applications from overseas or that require sponsorship

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Senior Recruitment Manager | Heartwood Collection