Assistant Manager

Young's Pubs; Farnham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Service charge

Free meals on shift

Pension scheme

Discounts

Job summary

The Teller’s Arms, part of Young's Pubs, is seeking an energetic Assistant Manager to lead front-of-house operations across a bustling pub, dining space, and boutique rooms in Farnham. You will train the team to deliver exceptional service, maintain high standards, and contribute to local events and marketing ideas.

Join a historic venue with a rooftop terrace, stable team, and opportunity to shape the business with the General Manager and drive guest experiences.

Qualifications

• Experience in customer service.
• Passion for hospitality.

Responsibilities

• Lead front-of-house operations with confidence and calm.
• Drive presentation, stock control and health & safety standards.
• Collaborate with General Manager to grow sales and promote rooftop and rooms.
• Train, mentor and inspire a team to deliver great service.
• Be a visible, welcoming presence on the floor.

Skills

Customer service

Hospitality

Job description

Assistant Manager – A Pub with Heart, History, and Big Ambition

We’re looking for a passionate, hands-on Assistant Manager to join our team and help shape the next chapter of our story at The Teller’s Arms. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.

Our vision? To be a living room for the community — a welcoming, down-to-earth space where people feel at home, enjoy great drinks, nostalgic food, and experience genuine hospitality every time they walk through the door.

Located on Farnham’s Castle Street, our stunning historic former bank building features 9 boutique bedrooms, a semi-private dining space, and a breath-taking rooftop terrace.

This isn’t just about keeping the wheels turning — we’re building something special. If you’re someone who thrives on connecting with people, enjoys rolling up your sleeves, and wants to have a say in how things evolve—from local marketing ideas to rooftop events,we’d love to meet you.

What’s On Your Plate:

• Staying Cool: Lead front-of-house operations with confidence, clarity, and calm, ensuring seamless service across our bustling pub, dining spaces, and boutique rooms.
• Ownership: Take pride in the details—driving exceptional standards in presentation, stock control, and health & safety.
• Ambition: Work closely with our General Manager to drive sales, promote our stunning rooftop and rooms, and make us Farnham's ultimate go-to destination.
• Camaraderie: Train, mentor, and inspire a passionate team, creating a fun, high-energy environment where everyone can thrive.
• Host with the Most: Be a visible, welcoming presence on the floor, building lasting relationships with locals and visitors alike.

What We Offer Our Assistant Managers:

• Competitive Salary: plus a share of service charge and cash tips
• Stunning Venue: Work in a beautiful, premium design-led site featuring a rooftop terrace and boutique bedrooms.
• Career Growth: Access to structured development pathways and support to step up to Deputy General Manager/General Managers of the future.
• Perks & Discounts: 20% discount (30% on bedrooms) across our pubs and hotels, free meals on shift, and company pension scheme.
• Real Input: Creative freedom to help drive local events, marketing, and new ideas.

Skills

Experience in Customer Service

Passion for hospitality