Assistant Manager

Hungry Horse - BRA_104; Taunton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Staff discounts: 33%/15%

Free employee assistance programme

Enhanced maternity/paternity policies

Wagestream

Retail discounts: up to 30%

Refer a friend up to £1500

Job summary

Hungry Horse in Taunton is seeking an Assistant Manager to join our pub management team. You will lead by example, ensuring customers and teams have a great time from the moment you step through the door.

The role focuses on delivering memorable experiences while maintaining high standards and safety on shift. You will support the General Manager in daily operations, drive brand standards, and coach colleagues to deliver exceptional service in a busy pub environment.

Qualifications

• Experience in hospitality management or supervisory role.
• Strong leadership and people management skills.
• Excellent communication and customer service focus.

Responsibilities

• Support the General Manager in day-to-day running and lead in their absence.
• Bring brand to life by leading the team to deliver amazing experiences.
• Act as a role model and support training and development.
• Champion brand standards and ensure customer and team safety.

Skills

Leadership

Customer service

Communication

Training & development

Brand standards

Safety

English proficiency

Job description

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.