Assistant Manager

Cornerstone - Bra_207; Castle Hedingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Staff discount on brands

Employee assistance program

Retail discounts up to 30%

Wagestream access

Job summary

Greene King Inns is seeking a capable pub supervisor to lead daily operations, motivate the team and deliver exceptional guest experiences across our busy venue.

You’ll oversee front-of-house and kitchen operations, maintain high standards, manage costs and drive sales while developing staff and promoting a positive, inclusive culture.

Join a team that values service, efficiency and career progression in a dynamic pub environment.

Qualifications

• Experience in a supervisory or management role within hospitality or pubs.
• Passion for great customer service and memorable guest experiences.
• Ability to lead, motivate and support a team.
• Strong organisational skills and understanding of pub operations.
• Ambition to develop leadership skills and progress.

Responsibilities

• Lead from the front by motivating and developing your team.
• Create great guest experiences and ensure every visit is fantastic.
• Oversee day-to-day operations and maintain high standards.
• Drive pub performance by managing costs and sales opportunities.
• Foster a positive culture and career growth for staff.

Skills

Supervisory experience

Customer service

Leadership

Organisation

Job description

Job Description

What you’ll be doing

• Leading from the front: Motivate, support and develop your team to deliver their best every day.
• Creating great guest experiences: Make sure every guest feels welcome and enjoys a fantastic visit, whatever the occasion.
• Running a successful pub: Take ownership of day‑to‑day operations, ensuring everything runs smoothly and standards stay high.
• Driving pub performance: Support sales, manage costs and identify opportunities to help the business succeed.
• Growing your team: Build a positive team culture where people feel supported, develop new skills and have opportunities to progress.

Qualifications

What we’re looking for

• Experience in a supervisory or management role within hospitality, pubs or a similar fast‑paced environment.
• A passion for great customer service and creating memorable guest experiences.
• The confidence to lead, motivate and support a team.
• Good organisation and an understanding of pub operations, standards and commercial performance.
• The ambition to develop your leadership skills and take the next step in your career.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family‑friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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