Assistant Manager

St Austell Brewery; Bath; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Service tips share

30% food & drink discount

50% overnight stays discount

£150 stay credit

Bonus scheme

Retailer discounts

Cycle to work

Learning and development

Career progression

Meal on shift

Family-friendly policies

Flexible working

Volunteer time off

Job summary

St Austell Brewery's Moorifields in Oldfield Park, Bath, is seeking an Assistant Manager to deliver memorable experiences with a passionate team. You will support and occasionally stand in for the General Manager, ensuring smooth operations and guest satisfaction.

You will oversee service standards, kitchen collaboration, and admin duties, while developing as a leader with the aim of progressing to General Manager. This is a great opportunity in a family-friendly pub environment.

Responsibilities

• Take helm when the General Manager is away, motivate team to deliver best and run smoothly.
• Create a warm welcome to guests to ensure experiences delight from the start.
• Monitor customer feedback and adapt to maintain high standards.
• Support Front and Back of House during peak times.
• Oversee consistent production of a quality food offering and recognise the Kitchen Team.
• Rely on your experience to support team members when needed.
• Maintain admin and cash handling systems and take responsibility when the GM is away.
• Know health and safety regulations like the back of your hand.
• Inspire and develop team; be a dependable role model.
• Pave the way for becoming General Manager one day.

Job description

The Moorifields is a family friendly gastro pub in Oldfield Park, Bath, serving freshly prepared food all day, every day. It’s all about great food & friendly service.

We’re looking for an Assistant Manager to help us deliver experiences that delight. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.

About You:

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
  
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
  
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
  
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
  
• A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
  
• You know health and safety regulations like the back of your hand.
  
• Team members see you as an inspiring role model and know they can depend on you for support and development.
• You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.

What we offer you in return:

• A share of service and tips
• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select roles
• Learning and development opportunities
• Career progression
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly policies
• Flexible working
• Paid time off to volunteer

Additional Info:

If you would like more information and a job description please email [e-mail]

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.