Assistant Lettings Manager - West Drayton

FirstPort; Greater London; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Employee assistance programme

Competitive holiday allowance + PH

Birthday leave

Job summary

Chase Buchanan in West Drayton is seeking an Assistant Letting Manager to support and develop the lettings team while driving new business in a busy market. This role reports to the Lettings Manager and requires strong communication, market knowledge and a proactive, target-driven approach.

The position offers a base salary of £28,500 per annum, with full UK driving duties and a branch-focused, customer-facing environment. Prior lettings experience and a full UK driving licence are essential.

Qualifications

• Experience in residential lettings and proven ability to win new business.
• Strong negotiation, communication and relationship-building skills.
• Experience mentoring lettings staff and driving team performance.
• Local market knowledge and up-to-date lettings legislation.

Responsibilities

• Conduct market appraisals and win lettings and property management instructions.
• Build relationships with landlords, applicants and clients.
• Identify opportunities to win business from competing agents.
• Support and motivate the lettings team to meet branch targets.
• Lead morning meetings and manage the office when required.
• Monitor activities: viewings, offers, applicant registrations and business generation.
• Match applicants to properties and conduct viewings.
• Negotiate offers between landlords and tenants.
• Provide landlords with updates on marketing, viewings and offers.
• Progress lets through referencing, compliance and tenancy progression.
• Maintain records across company systems.
• Support induction, coaching and development of team members.

Skills

Market appraisals

New business development

Team leadership

Negotiation

Residential lettings

Driving licence

Job description

Job Advert

Job Title: Assistant Letting Manager

Base Salary: £28,500

Location: West Drayton

Hours: Monday - Friday 08.45 - 18:00, Saturday 09.30-16.30, working alternate Saturdays.

We're looking for an ambitious and experienced Assistant Lettings Manager to join our West Drayton office.

This is an excellent opportunity for a successful Senior Lettings Negotiator or Assistant Manager looking to take the next step in their career. Working closely with the Lettings Manager, you'll play a key role in driving new business, supporting and developing the team, and delivering an exceptional service to landlords and tenants.

You'll be a confident communicator with a strong understanding of the local lettings market, a passion for winning instructions and the ability to lead by example in a fast-paced environment.

Responsibilities:

• Conducting market appraisals and winning new lettings and property management instructions.
• Building strong relationships with landlords, applicants and prospective clients.
• Identifying opportunities to win business from competing agents.
• Supporting and motivating the lettings team to achieve individual and branch targets.
• Leading morning meetings and taking responsibility for the office when required.
• Monitoring team activity, including viewings, offers, applicant registrations and business generation.
• Matching applicants to available properties and conducting viewings.
• Negotiating offers between landlords and tenants.
• Providing landlords with regular updates on marketing activity, viewings and offers.
• Progressing agreed lets through referencing, compliance and tenancy progression.
• Maintaining accurate records across company systems.
• Supporting the induction, coaching and development of team members.
• Ensuring the branch operates professionally and in line with company procedures and lettings legislation, including Right to Rent requirements.

Experience:

• Previous experience within residential lettings.
• A proven track record of conducting market appraisals and winning new business.
• Strong negotiation, communication and relationship-building skills.
• Experience supporting or mentoring a lettings team.
• A proactive, target-driven approach.
• Good knowledge of the local rental market and current lettings legislation.
• Excellent organisational skills with strong attention to detail.
• The ability to prioritise workloads in a busy environment.
• A professional, positive and customer-focused attitude.
• A full UK driving licence.

YOU MUST HAVE YOUR OWN CAR FOR WORK

About The Company

Chase Buchanan:

The first Chase Buchanan branch opened on York Street in Twickenham in 1994. Since then, we have opened 14 offices, and built an excellent reputation over the years establishing Chase Buchanan as a strong market leader with an extensive sales, lettings and concierge portfolio. Our branches and operational network span across South West London.

Campions

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits

• Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us.

At Campions, we are committed to creating a diverse and inclusive workplace.

We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.