Assistant Lettings Manager - Hampton Hill

Chase Buchanan Group; Greater London; On-site; GBP 24,225 - 32,775; Full time

Benefits offered by this job

Employee assistance programme

Competitive holiday allowance + public

Charity matching and payroll giving

Eye care allowance

Annual flu vaccination vouchers

Birthday leave

Health cash plan plus other benefits

Job summary

Campions in Hampton Hill is seeking an ambitious and experienced Assistant Lettings Manager to join our office. You’ll work with the Lettings Manager to drive new business, support and develop the team, and deliver an exceptional service to landlords and tenants.

You’ll lead morning meetings, manage viewings and progression, ensure compliance and maintain accurate records, with a full UK driving licence required.

Qualifications

• Proven experience in residential lettings and a track record of securing new instructions.
• Strong negotiation and relationship-building skills with landlords and tenants.
• Experience mentoring lettings staff and leading a team.
• Target-driven with excellent organisational skills.
• In-depth knowledge of current lettings legislation and Right to Rent requirements.
• Full UK driving licence required.

Responsibilities

• Conduct market appraisals and win lettings and property management instructions.
• Build relationships with landlords, applicants and clients.
• Identify opportunities to win business from competing agents.
• Support and motivate the lettings team to meet targets.
• Lead morning meetings and take responsibility for the office when required.
• Monitor team activity including viewings, offers, applicant registrations and business generation.
• Match applicants to properties and conduct viewings.
• Negotiate offers between landlords and tenants.
• Provide landlords with updates on marketing, viewings and offers.
• Progress lets through referencing, compliance and tenancy progression.
• Maintain accurate records across systems.
• Support induction, coaching and development of team members.
• Ensure branch operates professionally in line with procedures and lettings legislation.
• Ensure Right to Rent compliance.

Skills

Residential lettings

Market appraisals

Winning new business

Negotiation

Communication

Team mentoring

Leadership

Target-driven

Local lettings market knowledge

Attention to detail

Full UK driving licence

Job description

Assistant Letting Manager

Base Salary: £28,500

Location: Hampton Hill

Hours: Monday - Friday 08:45 - 18:00, Saturday 09:30-14:30, working alternate Saturdays.

We’re looking for an ambitious and experienced Assistant Lettings Manager to join our Hampton Hill office.

This is an excellent opportunity for a successful Senior Lettings Negotiator or Assistant Manager looking to take the next step in their career. Working closely with the Lettings Manager, you’ll play a key role in driving new business, supporting and developing the team, and delivering an exceptional service to landlords and tenants.

You’ll be a confident communicator with a strong understanding of the local lettings market, a passion for winning instructions and the ability to lead by example in a fast‑paced environment.

Responsibilities

• Conducting market appraisals and winning new lettings and property management instructions.
• Building strong relationships with landlords, applicants and prospective clients.
• Identifying opportunities to win business from competing agents.
• Supporting and motivating the lettings team to achieve individual and branch targets.
• Leading morning meetings and taking responsibility for the office when required.
• Monitoring team activity, including viewings, offers, applicant registrations and business generation.
• Matching applicants to available properties and conducting viewings.
• Negotiating offers between landlords and tenants.
• Providing landlords with regular updates on marketing activity, viewings and offers.
• Progressing agreed lets through referencing, compliance and tenancy progression.
• Maintaining accurate records across company systems.
• Supporting the induction, coaching and development of team members.
• Ensuring the branch operates professionally and in line with company procedures and lettings legislation, including Right to Rent requirements.

Experience

• Previous experience within residential lettings.
• A proven track record of conducting market appraisals and winning new business.
• Strong negotiation, communication and relationship‑building skills.
• Experience supporting or mentoring a lettings team.
• A proactive, target‑driven approach.
• Good knowledge of the local rental market and current lettings legislation.
• Excellent organisational skills with strong attention to detail.
• The ability to prioritise workloads in a busy environment.
• A professional, positive and customer‑focused attitude.
• A full UK driving licence.

YOU MUST HAVE YOUR OWN CAR FOR WORK

Benefits

• Employee assistance programme
• Competitive holiday allowance + public holidays
• Charity matching and payroll giving
• Contribution towards eye care tests
• Annual flu vaccination vouchers
• Birthday leave
• Health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.