Assistant Hotel Manager - Lead Teams, Flexible Hours

Travelodge; Hemel Hempstead; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

£29,000 (Full Time Equivalent)

Annual bonus up to 13% based on KPIs

50% room discount on stays (plus food)

Discounts for friends and family with

£50 voucher on each work anniversary

28 days annual leave plus service-earn

High street retailer and mobile phone

Pension scheme totalling 8% (employer

Job summary

Travelodge Hemel Hempstead Gateway is seeking an Assistant Hotel Manager to lead and coach hotel teams on a Full Time or Part Time basis. The role involves developing personal growth plans, recruiting staff, and ensuring brand-standard service across food, beverage and guest areas.

Ideal candidates will have team leadership experience in service industries and be comfortable driving KPIs and cost-effective operations. Travelodge offers flexible hours and extensive benefits.

Qualifications

• You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry.
• Food & beverage experience would be advantageous if applying for a Bar Cafe hotel.
• You thrive in a fast paced and evolving environment where you are responsible for delivering the objectives and direction of our operations through your team.
• To support this, your communication style is straightforward, ensuring Team Members understand the part they play in delivering the bigger picture.
• You are also results focused and enjoy working towards KPIs and scorecard targets to ensure your hotel provides to customers a stay that they can trust!

Responsibilities

• Working with team members to create personal development plans for their career growth
• Recruiting motivated team members and making sure they have a warm and welcoming induction
• Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
• Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
• Reviewing customer feedback to produce targeted action plans for improvement as required
• Making sure rooms and public areas are cleaned using company best practice
• Reporting and overseeing any repairs or maintenance needed
• Additional responsibilities include rota management, banking and health & safety
• driving awareness and engagement for our Team Members to earn more through our incentive schemes

Job description

Travelodge Hemel Hempstead Gateway is seeking an Assistant Hotel Manager to lead and coach hotel teams on a Full Time or Part Time basis. The role involves developing personal growth plans, recruiting staff, and ensuring brand-standard service across food, beverage and guest areas.

Ideal candidates will have team leadership experience in service industries and be comfortable driving KPIs and cost-effective operations. Travelodge offers flexible hours and extensive benefits.