Assistant Hotel Manager – Flexible Hours & Growth

Travelodge; Croydon; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Room discount

Flexible hours

Pension scheme

Holiday entitlement

Job summary

Travelodge London Croydon Central is seeking an Assistant Hotel Manager to lead and motivate hotel teams, delivering an exceptional guest experience. The role supports personal development, recruitment, induction, and upholding brand standards across food service and hospitality operations.

Ideal candidates will have prior leadership in a service-led industry and a proactive approach to improving customer satisfaction, with a focus on achieving KPIs and driving incentives for the team.

Qualifications

• Must have prior experience leading teams in a service environment.
• Experience in hospitality, especially Bar Cafe hotels, is advantageous.

Responsibilities

• Lead, coach and motivate hotel teams to deliver outstanding customer experience.
• Create personal development plans with team members for career growth.
• Recruit and induct new staff, ensure welcoming onboarding.

Skills

Team leadership

Coaching & development

Customer service

Recruitment

Communication

Planning & organisation

Job description

Travelodge London Croydon Central is seeking an Assistant Hotel Manager to lead and motivate hotel teams, delivering an exceptional guest experience. The role supports personal development, recruitment, induction, and upholding brand standards across food service and hospitality operations.

Ideal candidates will have prior leadership in a service-led industry and a proactive approach to improving customer satisfaction, with a focus on achieving KPIs and driving incentives for the team.