Assistant General Manager - Nov

David Lloyd Leisure Ltd; Oxford; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career advancement through internal培训

Wagestream app

Benefits suite

Job summary

David Lloyd Leisure Ltd is seeking an Assistant General Manager in Oxford to lead our premium health and wellness club and ensure an outstanding member experience. You will work closely with the General Manager to drive targets, manage day-to-day operations, and uphold safety and compliance standards.

The role emphasizes people leadership, service excellence, and collaboration across departments to foster a welcoming, high-performance club culture for staff and members alike.

Qualifications

• Experience managing a large operational service facility.
• Ability to lead multiple functions and departments.
• Experience with financial planning and budget management.
• Passionate about delivering outstanding customer service.

Responsibilities

• Lead and operate a DL club to deliver an excellent member experience.
• Drive club targets and financial performance.
• Ensure health, safety and compliance across the club.
• Collaborate with the General Manager to implement strategies.

Skills

Operations management

Customer service

Team leadership

Job description

£40,000

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! Oxford With over 150 clubs across the UK & Europe, David Lloyd Clubs is the leading premium health & wellness group.