Assistant General Manager — Fast-Track to General Manager

Blank Street, Inc.; North East; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private health and dental insurance

25 days annual leave

Cycle to Work subsidy

Pensions

Free coffee and matcha

Regular team events

Job summary

Blank Street is seeking an ambitious AGM to support the Operations Manager/General Manager in running a high-performing store and to build the skills, judgement, and leadership required to become a future General Manager.

You will own the floor, coach the team, and turn your store into a benchmark of retail excellence—learning how to run the full store through hands-on exposure to people leadership and operational rhythm.

Qualifications

• Experience leading shifts in high-volume stores.
• Strong standards mindset with clear, kind feedback.
• Ability to stay calm and organised under pressure, and to bring others into “flow state”.

Responsibilities

• Own every drink that leaves your store. Crafted to perfection, every time.
• Keep your store immaculate, front and back of house.
• Lead from the front and set the pace of every shift by jumping in where it matters most.
• Coach Baristas and Shift Leads through hands-on, real-time feedback; support training and recruitment.
• Design each shift by station with precision, balancing labour productivity with demand.

Job description

Blank Street is seeking an ambitious AGM to support the Operations Manager/General Manager in running a high-performing store and to build the skills, judgement, and leadership required to become a future General Manager.

You will own the floor, coach the team, and turn your store into a benchmark of retail excellence—learning how to run the full store through hands-on exposure to people leadership and operational rhythm.