Aspiring General Manager — AGM Path & Hospitality Leader

Blank Street; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private health and dental insurance

25 days annual leave + extra paid day

Cycle to Work salary sacrifice

Regulars program access

Team events and great culture

Job summary

Blank Street is seeking an ambitious Operations/AGM to support the General Manager in running a high-performing store day to day. You will learn the skills, judgement and leadership required to become a future General Manager, acting as the right hand to the OM/GM.

You will lead shifts, coach the team in real time, and help turn the store into a benchmark of hospitality excellence while gaining exposure to people leadership, rhythm, and commercial decision-making.

Qualifications

• Experience leading shifts in high-volume stores.
• Strong standards mindset and ability to give clear feedback.
• Calm, organized under pressure and able to bring others into “flow state”.

Responsibilities

• Own every drink leaving the store and maintain spotless front/back of house.
• Lead from the front, coach the team in real time, set shift pace.
• Design each shift with station balance, optimise labour and waste.

Skills

Leadership

High-volume experience

People coaching

Hospitality standards

Job description

Blank Street is seeking an ambitious Operations/AGM to support the General Manager in running a high-performing store day to day. You will learn the skills, judgement and leadership required to become a future General Manager, acting as the right hand to the OM/GM.

You will lead shifts, coach the team in real time, and help turn the store into a benchmark of hospitality excellence while gaining exposure to people leadership, rhythm, and commercial decision-making.