Assistant General Manager: Fast-track to General Manager

Blank Street, Inc.; North East; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

25 days annual leave

Cycle to Work salary sacrifice

Regular team events

Free coffee and matcha

Job summary

Blank Street is seeking an Assistant General Manager in the United Kingdom to support the Operations Manager in running a high-performing store and to develop the skills needed to become a General Manager. You will gain hands-on experience in people leadership, operational rhythm, and making commercial decisions on a daily basis.

You will lead from the front during shifts, coach the team to uphold hospitality standards, and help turn the store into a benchmark of retail excellence while learning

Qualifications

• Experience leading shifts in high-volume stores.
• Strong standards mindset with clear, kind feedback.
• Ability to stay calm and organised under pressure.

Responsibilities

• Lead from the front on shift and coach the team.
• Balance labour productivity with demand and maintain hospitality standards.
• Design each shift by station with precision and ensure efficient execution.
• Spot inefficiencies and propose practical improvements and test them with GM/OM.

Skills

Leadership

Hospitality

Coaching

Team development

Tools

POS systems

Job description

Blank Street is seeking an Assistant General Manager in the United Kingdom to support the Operations Manager in running a high-performing store and to develop the skills needed to become a General Manager. You will gain hands-on experience in people leadership, operational rhythm, and making commercial decisions on a daily basis.

You will lead from the front during shifts, coach the team to uphold hospitality standards, and help turn the store into a benchmark of retail excellence while learning