Assistant General Manager

David Lloyd Leisure; Weybridge; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Free Club Membership

Food Discount

Swimming Discounts

Tennis Discounts

Personal Training Discounts

Wagestream Pay

Benefits Suite Access

Job summary

David Lloyd Leisure in Weybridge is seeking an Assistant General Manager to lead a DL Club and ensure an exceptional member experience every day, seven days a week. You will work closely with the General Manager to implement strategies that drive club targets and enhance service delivery across the facility.

The role requires people-centric leadership, experience managing a large operational service delivery facility, and a passion for customer service.

Qualifications

• Experience leading a large operational service delivery facility.
• Strong customer service orientation and people focus.
• Experience in financial planning and managing budgets.

Responsibilities

• Lead and operate a DL Club to deliver an exceptional member experience across seven days a week.
• Collaborate with the General Manager to implement strategies that drive club targets and improve service delivery.
• Ensure day-to-day operations comply with health & safety regulations and company policies.
• Oversee multiple functions within the leisure facility, driving consistency and excellence.

Skills

Operational leadership

Customer service excellence

Financial planning

People management

Job description

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team! Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.
As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.
  Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.