Assistant General Manager - Full Time

Naylor's Equestrian Llp; Seacroft; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

JD Gyms is seeking a dedicated Gym Manager to lead a team of Fitness Coaches and General Assistants, uphold brand standards, and grow membership. You will drive service quality, safety, and daily operations while delivering against sales targets.

This role requires a proven track record in leisure management, a Level 2 Gym Instructor qualification, and ability to motivate staff. You will foster a positive club culture and ensure outstanding member experiences across all shifts.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Must be passionate about customer service and able to inspire a team.
• Must hold Level 2 Gym Instructor qualification.
• Must have a track record in driving sales and coordinating local marketing.
• Experience as an Assistant Manager or Fitness Manager is preferred.

Responsibilities

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks daily, weekly and monthly; report defects.
• Recruit and manage Fitness Coaches and General Assistants to cover operations.
• Hold regular team meetings to aid development.
• Work towards achieving sales and membership targets.
• Drive and maximise secondary spending revenue.
• Ensure gym facilities are clean and well maintained.
• Uphold uniform standards and deliver outstanding member service.

Skills

Management experience

Customer service orientation

Inspirational leadership

Sales and marketing coordination

Team recruitment and supervision

Gym operations knowledge

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.