Assistant General Manager

GAUCHO; Newcastle upon Tyne; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Food discount 50% off your bill

Bonuses for referral & length of stay

Incentive and reward schemes

Apprenticeship programs & cycle to go

Career development & Gaucho Academy

28 paid holidays

Job summary

GAUCHO Newcastle is seeking an experienced Assistant General Manager to oversee guest experience, finance, and team development. You will work closely with the General Manager to drive budgeted sales and maintain high guest satisfaction scores.

The successful candidate will bring proven leadership in restaurant finance and a deep understanding of hospitality operations, with WSET Level 2 desirable. This role is based at GAUCHO Newcastle and offers strong career development.

Qualifications

• Excellent communicator and inspirational leader.
• Proven record of managing restaurant finance and P&L.
• An in-depth knowledge of the hospitality industry.
• WSET Level 2 desirable.

Responsibilities

• Work with the General Manager to execute the restaurant plan and beat the budget, driving top line sales.
• Oversee team objectives and development plans, while executing the succession plan.
• Influence GAUCHO culture, guide hourly team members, and ensure training.
• Maintain compliance and achieve high scores on shield and food audits.
• Support the General Manager with local initiatives and advertising.

Skills

Leadership

P&L Management

Guest experience

Hospitality knowledge

Communication

WSET Level 2

Job description

GAUCHO are looking for an experienced and passionate Assistant General Manager for our GAUCHO Newcastle team! The successfulcandidate will be an experienced Assistant General Manager, being fully accountable for guest experience, finance, sales growth, legal compliance and team development, both FOH and BOH. The Assistant General Managers take charge of the controllable of the P&L as delegated and work alongside the General Manager to consistently deliver the budget and receive great guest feedback.

Training & Benefits

• 50% off your food bill at all GAUCHOs
• Referral and length of service bonuses
• Incentive and reward schemes
• Industry Apprenticeship program opportunities and cycle to work scheme
• Career development and training programmes
• Training provided by the Gaucho Academy
• 28 paid annual holidays

Key Responsibilities of the GAUCHO Assistant General Manager

• Work with the General Manager to execute the restaurant plan in place to beat the budget, driving top line sales
• Oversee team objectives and engaging development plans, whilst executing the succession plan
• Drives GAUCHO culture, inspires, guides and educates all hourly team members
• Ensures a fully trained team regarding compliance and is personally fully trained, achieving above 95% on shield and food audits
• Supports the General Manager with bespoke local initiatives and local advertising
• Enforces brand standards in regards to strong and consistent guest feedback and mystery diner results

Requirements for GAUCHO Assistant General Manager

• Excellent communicator and inspirational leader
• Proven record of managing restaurant finance and P&L
• An in-depth knowledge of the hospitality industry
• WSET Level 2 desirable