Assistant General Manager

Fire & Vine Hospitality; Glasgow; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

50% off food at Gaucho restaurants

Staff breakfast & dinner on shifts

Gaucho Academy training & development

Career progression opportunities

Apprenticeship Scheme

Incentive & reward schemes

Cycle to Work Scheme & gym discount

Employee wellbeing platform access

28 days’ paid holiday (option to buy)

Job summary

Gaucho in Glasgow is seeking an Assistant General Manager to lead daily operations and deliver memorable guest experiences while achieving strong commercial results. You will work with the General Manager to develop both front- and back-of-house teams and drive the restaurant’s performance.

You will lead by example, coach staff, manage staffing and training, and ensure food safety and regulatory standards are consistently met. A genuine passion for hospitality and team development is essential.

Qualifications

• Management experience in a high-volume restaurant or premium hospitality environment.
• Strong commercial awareness and experience managing budgets and P&L lines.
• Proven ability to lead, coach and develop a team.
• Genuine commitment to exceptional hospitality.
• Organised, positive and hands-on leadership style.
• Strong communication and decision-making skills.
• WSET Level 2 is desirable but not essential.

Responsibilities

• Lead, coach and develop front- and back-of-house teams.
• Take ownership of delegated P&L lines, budgets, sales and forecasting.
• Drive sales and maximise covers without compromising guest experience.
• Recruit and retain great people and support their progression.
• Plan staffing around trading patterns and business needs.
• Deliver engaging team briefs, training and performance objectives.
• Maintain high standards of food safety, licensing and health & safety.

Skills

Management experience

Commercial awareness

Team leadership

Hospitality excellence

Organised leadership

Communication

WSET level 2 (desirable)

Job description

For over 30 years, Gaucho has built its reputation on exceptional steaks, carefully selected wines and memorable hospitality. Today, we are a nationwide restaurant brand with talented teams across the UK.

As an Assistant General Manager at Gaucho, you’ll play a key role in leading the restaurant and delivering a successful operation across our people, guests, product and financial performance.

Working closely with the General Manager, you’ll help create a high-performing culture, develop both the front and back-of-house teams and ensure every guest receives an experience they’ll want to repeat.

What’s on offer?

• 50% off your food bill at all Gaucho restaurants
• Staff breakfast and dinner provided on every shift worked
• Structured training and development through the Gaucho Academy
• Career development and progression opportunities across our nationwide restaurant group
• Opportunity to gain recognised qualifications through our Apprenticeship Scheme
• Incentive and reward schemes
• Cycle to Work Scheme and discounted gym membership
• Access to our employee wellbeing platform
• 28 days’ paid holiday, with the option to purchase additional days

What will you be doing?

Working alongside the General Manager, you’ll help lead the day-to-day operation, creating memorable guest experiences while delivering strong commercial results.

• Lead, coach and develop the front and back-of-house teams
• Take ownership of delegated P&L lines, budgets, sales, wages and forecasting
• Drive sales and maximise covers without compromising the guest experience
• Recruit and retain great people while supporting their development and progression
• Plan staffing levels around trading patterns and business needs
• Deliver engaging team briefs, training and performance objectives
• Maintain excellent operational, food safety, licensing and health and safety standards

What are we looking for?

• Management experience in a high-volume restaurant or premium hospitality environment
• Strong commercial awareness and experience managing budgets and P&L lines
• A proven ability to lead, coach and develop a team
• A genuine commitment to exceptional hospitality
• An organised, positive and hands-on leadership style
• Strong communication and decision-making skills
• WSET Level 2 is desirable but not essential

You’ll lead by example, bring people together and take pride in helping both the restaurant and its people succeed.

Bring your leadership and build your career with a brand that has been shaping memorable dining experiences for over 30 years.