Assistant General Manager

SSP; Birmingham; On-site; GBP 32,000; Full time

Job summary

Une entreprise leader dans le secteur de la restauration rapide recherche un Assistant General Manager pour son site à Birmingham New Street Station. Ce rôle passionnant implique de soutenir les opérations et d'inspirer l'équipe à exceller dans le service à la clientèle. Une bonne rémunération, des opportunités de formation et un environnement de travail flexible sont offerts.

Benefits

Colleague discount - up to 50%

75% colleague discount when on shift

Management bonus scheme

Help at Hand - digital GPs access

Wellbeing support

Life assurance

Apprenticeships and development opportunities

Share incentive plan (SIP)

Qualifications

• Expérience prouvée dans la gestion d'équipe.
• Compétences en service à la clientèle exemplaires.
• Capacité à inspirer et former des équipes.

Responsibilities

• Soutenir le General Manager et l'équipe.
• Assurer des normes élevées de qualité et de sécurité.
• Inspiration pour un service à la clientèle exceptionnel.

Skills

Leadership

Communication

Customer Service

Adaptability

Job description

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About the Role

Assistant General Manager – QSR - Birmingham New Street Station

If you're passionate about food and travel, you've come to the right place. We are the global food travel experts, offering something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, including our own creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, as well as well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

As Assistant General Manager, you'll be rewarded with a competitive salary of £32,000 p.a. and enjoy:

• Colleague discount - up to 50%
• 75% colleague discount when on shift
• Friends & Family discount 20% (T&C apply, does not apply to all brands)
• Flexible working
• Management bonus scheme
• Help at Hand - including access to digital GPs and a 24/7 helpline for you & your family
• Wellbeing support through Retail Trust and family-friendly leave
• Variety of networks to support you, including Neurodiversity, LGBTQ, and more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our new team at Popeyes. You'll have the opportunity to make a difference every day by supporting your manager and team to deliver exceptional customer service and operational excellence.

As Assistant General Manager, you’ll:

• Be passionate, dedicated, and a strong support to the General Manager
• Maintain the highest standards of brand quality and safety for our customers and team
• Inspire the team to deliver outstanding customer service and loyalty
• Mentor and train the team to grow and excel
• Have proven experience and confidence in leading a team
• Set an example of excellent service skills
• Communicate effectively and clearly
• Be adaptable and resilient in any situation

SSP is proud to be an equal-opportunity employer that seeks to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.

Start the best part of your journey with us!

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