Assistant Front Office & Guest Experience Manager

LGH Hotels Management Limited

Manchester

Hybrid

GBP 26,000 - 34,000

Full time

2 days ago
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Benefits offered by this job

Discounted rates
IHG room benefit
Shopping discounts
Eye care
Legal advice
Counselling
Cycle to work
Wellbeing resources
Free meals
Free parking

Job summary

LGH Hotels Management Limited is seeking an Assistant Hospitality Service Manager to join the Front Office leadership team at Crowne Plaza Manchester Airport. You will guide the front desk and guest relations to deliver a warm, seamless arrival experience.

You will motivate the team, model calm hospitality, and foster a culture of authentic service, ensuring guests feel welcomed, valued and cared for from check-in to departure.

Job description

LGH Hotels Management Limited is seeking an Assistant Hospitality Service Manager to join the Front Office leadership team at Crowne Plaza Manchester Airport. You will guide the front desk and guest relations to deliver a warm, seamless arrival experience.

You will motivate the team, model calm hospitality, and foster a culture of authentic service, ensuring guests feel welcomed, valued and cared for from check-in to departure.

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