Assistant Food & Beverage Manager - Lead Guest Experiences

Celtic Manor Resort; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Celtic Collection at The Parkgate Hotel, Cardiff, is seeking an Assistant Food & Beverage Manager to support the leadership of our F&B operation and help deliver exceptional service at every guest touchpoint. The ideal candidate will have supervisory experience in hospitality, strong people skills, and the ability to lead a busy team in a fast-paced environment.

This full-time role includes evenings, weekends and bank holidays, with a competitive salary and opportunities to advance within

Qualifications

• Previous supervisory or management experience within a hotel, restaurant, bar or hospitality venue.
• Passion for delivering exceptional guest experiences.
• Ability to lead, motivate and develop teams.

Responsibilities

• Support day-to-day management and operation of the F&B outlet.
• Lead, coach and inspire a team to deliver outstanding guest experiences.
• Ensure service standards exceed guest expectations.
• Monitor guest feedback and implement improvements.
• Oversee recruitment, onboarding and team development.
• Coordinate with chefs and other departments to ensure seamless service.
• Ensure licensing, food safety and health & safety compliance.
• Monitor stock levels and contribute to cost control.

Skills

Supervisory experience

Hospitality leadership

Guest service excellence

Food & beverage knowledge

Communication skills

Team development

Rota & scheduling

Stock control

Job description

The Celtic Collection at The Parkgate Hotel, Cardiff, is seeking an Assistant Food & Beverage Manager to support the leadership of our F&B operation and help deliver exceptional service at every guest touchpoint. The ideal candidate will have supervisory experience in hospitality, strong people skills, and the ability to lead a busy team in a fast-paced environment.

This full-time role includes evenings, weekends and bank holidays, with a competitive salary and opportunities to advance within