Food & Beverage Manager

Talantir; Greater London; On-site; GBP 65,000 - 100,000; Full time

Job summary

Hyatt Regency London Blackfriars is seeking an experienced Food & Beverage leader to drive service excellence and profitability across all hotel venues. You will lead a high-performing team, shape marketing and guest experience strategies, and manage budgets to maximise guest satisfaction and financial results.

Located in central London, the hotel features 205 guest rooms, multiple venues, and a strong brand presence.

Responsibilities

• Lead the Food & Beverage department to deliver on the hotel’s purpose, brand promise, and strategic priorities.
• Oversee operations across all venues, ensuring service excellence, guest satisfaction, and strong financial performance.
• Develop and implement F&B marketing and social media strategies in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and business plans, proactively controlling costs and maximising profitability.
• Drive upselling, menu engineering, and innovative concepts to stay competitive and exceed guest expectations.
• Support and coach colleagues through regular training, communication, and performance reviews, fostering a positive team culture.
• Ensure compliance with all financial, legal, health & safety, and hotel policies.
• Collaborate with leadership and other departments to ensure smooth operations and overall hotel success.

Job description

About Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar.

Duties & Responsibilities

• Lead the Food & Beverage department to deliver on the hotel’s purpose, brand promise, and strategic priorities.
• Oversee operations across all venues, ensuring service excellence, guest satisfaction, and strong financial performance.
• Develop and implement F&B marketing and social media strategies in collaboration with the Marketing team.
• Prepare and manage budgets, forecasts, and business plans, proactively controlling costs and maximising profitability.
• Drive upselling, menu engineering, and innovative concepts to stay competitive and exceed guest expectations.
• Support and coach colleagues through regular training, communication, and performance reviews, fostering a positive team culture.
• Ensure compliance with all financial, legal, health & safety, and hotel policies.
• Collaborate with leadership and other departments to ensure smooth operations and overall hotel success.

About You

You are an experienced Food & Beverage leader with a strong balance of strategic vision and hands‑on operational expertise. Passionate about creating exceptional guest experiences, you inspire and coach your team to deliver personalised, high-quality service every day. You are commercially astute, with proven experience driving revenue, profitability, and brand visibility across multiple venues. Adaptable and collaborative, you thrive in a fast‑paced environment while fostering a culture of care, growth, and innovation.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.