Assistant Development Manager - Property & Community Lead

Firstport; South Nutfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

FirstPort invites applications for an Assistant Development Manager based in Surrey. You will support the Development Manager, supervise site operations, manage training needs, and drive service quality while maintaining close relations with resident committees and contractors.

The role focuses on building maintenance, health and safety compliance, staff management, and delivering high standards of service. Working hours are Monday to Friday, 9:00am–5:00pm, with a competitive benefits package.

Qualifications

• You will be highly organised with a good all-round understanding of building maintenance, staff management and health & safety compliance.
• You will be motivated, driven and a quick thinker who can easily build good relationships with a wide range of people.
• You will use your expertise to come up with innovative solutions.

Responsibilities

• Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI’s and SLAs are met.
• Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required.
• Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development.
• In conjunction with the development manager, participating in all customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes. Effective liaison with customers on a daily basis, attending to any issues and enquires and ensuring matters are resolved.
• Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe.
• Support with the monitoring and supervision of contractors, carrying out works on and around the development.
• Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality.
• To ensure all irregular incidents are investigated and reported to the development manager. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary.
• Carry out regular inspection audits of the site and take/organise remedial action if and when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set.

Job description

FirstPort invites applications for an Assistant Development Manager based in Surrey. You will support the Development Manager, supervise site operations, manage training needs, and drive service quality while maintaining close relations with resident committees and contractors.

The role focuses on building maintenance, health and safety compliance, staff management, and delivering high standards of service. Working hours are Monday to Friday, 9:00am–5:00pm, with a competitive benefits package.