Assistant Care Manager

Housing 21; Tees Valley; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Blue Light Card discount

holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 is seeking an Assistant Care Manager to lead the day-to-day delivery of care on a designated Extra Care scheme. You will ensure residents receive safe, high-quality care tailored to their needs and support independence and dignity.

You will develop personalised care plans with residents, families and carers while managing rotas and ensuring regulatory compliance. The role requires data-driven monitoring and proactive risk management to maintain high standards of care.

Qualifications

• Proven management/supervisory experience in care services.
• Strong understanding of care planning and safeguarding.
• Strong understanding of regulatory requirements, including CQC standards.
• Experience in managing and scheduling staff rotas.
• Excellent organisation and problem-solving skills.
• Level 4 Lead Practitioner in Adult Care or equivalent, or willingness to work towards.

Responsibilities

• Oversee day-to-day delivery of care services within a designated Extra Care scheme.
• Create and regularly review personalised care plans with residents and families.
• Schedule rotas and ensure adequate resourcing for shifts, focusing on value for money.
• Monitor performance and quality of care services, identifying and managing risks.

Skills

Leadership

Care planning

Safeguarding

Regulatory knowledge

Staff rostering

Organisation & problem solving

Education

Level 4 Lead Practitioner in Adult Care

Job description

Shift Pattern:7am - 3pm/ 8am - 4pm 11am - 7pm hours. Can changeaccording to the needs of the business

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?You'llfit in well here.

We'regrowing. Quickly andwe'reconstantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

AsAssistant Care Manager,you willmanagetheday to daydelivery ofcare serviceswithin a designated Extra Care scheme.Ensuringresidents receivesafe,high qualitycare tailored to their individual needs,enabling themto livewell with dignity and autonomy.

You willcreate and regularly review personalised care planswith new and existing residents, their families,stakeholdersand carers,ensuringthey meet the needs of each resident andcomply withregulatory requirements and standards.

Overseeingthescheduling of rotas, providing adequate and efficient resourcing for all shiftswith a focus on value for money.You'llbedata driven,monitoringthe performance and quality of care services,identifyingand managing risks effectively.

Customer service skills area must,as first point of contact for ourresidents,familiesandpartner agencies,you will ensure residentsfeel heard, supportedand trust that anyrequirementsare addressed as a priority.

Curious to know more? Ifyou’relooking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a lookat the job description attached.

We'dlove to meet you!

Whatwe'relooking for

The essential requirements for the role include:

• - Provenmanagement/ supervisory experience in care services
• - Strong understandingofcare planning and safeguarding
• - Strong understandingofregulatory requirements, including CQC standards
• - Experience of managing and scheduling staff rotas
• - Excellent organisationandproblem solvingskills
• - Level 4 Lead Practitioner in Adult Care or equivalentor willing to work towardsif not held

Why us?

Wesupport our employees to do what they do best, whetherthat'sthrough flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.

• Blue Light Card discount
• holiday trade scheme
• Occupational Sick Pay
• Occupational Maternity Pay

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications:8 November 2026

Due to the nature of this role this advert may close earlier than the closing datelistedand once sufficient applications have been received. Please apply early to avoid disappointment.