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Housing 21 is seeking an Assistant Care Manager for York, North Yorkshire to lead day-to-day care delivery at an Extra Care scheme. You will create and review personalised care plans with residents and families to meet individual needs and regulatory standards.
You will oversee rotas, ensure adequate staffing and resources, monitor performance, and engage with residents and partner agencies to address requirements with a focus on quality and dignity.
Hours: 35 hours per weekAre you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?You’llfit in well here.We’regrowing. Quickly andwe’reconstantly looking for ways to make things better, always putting our residents and people at the heart of what we do.We have big ambitions and are looking for superstars to join us.AsAssistant Care Manager,you willmanagetheday to daydelivery ofcare serviceswithin a designated Extra Care scheme.Ensuringresidents receivesafe,high qualitycare tailored to their individual needs,enablingthemto livewell with dignity and autonomy.You willcreate and regularly review personalised care planswith new and existing residents, their families,stakeholdersand carers,ensuringthey meet the needs of each resident andcomply withregulatory requirements and standards.Overseeingthescheduling of rotas, providing adequate and efficient resourcing for all shiftswith a focus on value for money.You’llbedata driven,monitoringthe performance and quality of care services,identifyingand managing risks effectively.Customer service skills area must,as first point of contact for ourresidents,familiesandpartner agencies,you will ensure residentsfeel heard, supportedand trust that anyrequirementsare addressed as a priority.Curious to know more? Ifyou’relooking for an opportunity where you can make a real difference, with an organisation with a strong social purpose,take a lookat the job description attached.We’dlove to meet you!
The essential requirements for the role include:
Wesupport our employees to do what they do best, whetherthat’sthrough flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates uponan offer being made.
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications is 15 November 2026.
Due to the nature of this role this advert may close earlier than the closing datelistedand once sufficient applications have been received.