Assistant Care Manager

Premier Recruitment Solutions Ltd; Birkenhead; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mileage allowance

Weekly pay

Pension scheme

Blue Light Card reimbursement

Employee Assistance Programme

Career progression and professional发展

Job summary

INDHEAL in Wirral is seeking an experienced Assistant Care Manager to support the Registered Care Manager with the day-to-day running of domiciliary and extra care services from a Wirral-based branch.

The role requires on-call and weekend availability, driving a 37.5-hour week and mileage allowance. You will lead the care team, ensure compliance, maintain records, and help develop services to meet client needs.

Qualifications

• Experienced in domiciliary care management or supervision.
• NVQ/QCF Level 3 in Health & Social Care.
• Full UK driving licence and access to own vehicle.
• Willingness to undertake an Enhanced DBS check.
• Ability to participate in on-call duties.

Responsibilities

• Support the day-to-day management and coordination of the branch.
• Support the delivery of high-quality domiciliary and extra care services.
• Assist with maintaining accurate records, reports and documentation.
• Manage and investigate complaints from service users and employees.
• Support the recruitment, onboarding and development of care staff.
• Produce and manage staffing rotas to meet service requirements.
• Support business development and identify opportunities for service growth.
• Ensure regulatory, operational, health and safety and compliance requirements are met.
• Participate in on-call duties and respond to operational issues when required.
• Provide hands-on care support during periods of staff shortage where necessary.
• Build positive relationships with commissioners, stakeholders, service users and colleagues.
• Work collaboratively across departments to deliver positive outcomes.
• Support the ongoing development, supervision and performance of the care team.
• Provide operational support to the Assisted Living Facility when required.

Skills

Leadership

Organisatio

Communication

Regulatory knowledge

Commercial awareness

Flexibility

Customer service

Problem solving

Education

NVQ/QCF Level 3 Health & Social Care

Job description

Assistant Care Manager - Domiciliary & Extra Care

Location: Wirral

Salary: £30,127.50 per annum (£15.45 per hour)

Hours: Monday-Friday, 37.5 hours per week

Mileage Allowance

On-call and weekend availability required when necessary

An exciting opportunity has arisen for an experienced Assistant Care Manager to support the delivery of high-quality domiciliary and extra care services from a Wirral-based branch.

This role would suit an experienced care professional who is ready to take the next step in their management career, supporting the Registered Care Manager with the day-to-day running of the service, team performance, compliance and service development.

The role will also provide operational support to an Assisted Living Facility when required, ensuring safe, effective and person-centered care is maintained across both services.

Key Responsibilities

• Support the day-to-day management and coordination of the branch
• Support the delivery of high-quality domiciliary and extra care services
• Assist with maintaining accurate records, reports and documentation
• Manage and investigate complaints from service users and employees
• Support the recruitment, onboarding and development of care staff
• Produce and manage staffing rotas to meet service requirements
• Support business development and identify opportunities for service growth
• Ensure regulatory, operational, health and safety and compliance requirements are met
• Participate in on-call duties and respond to operational issues when required
• Provide hands-on care support during periods of staff shortage where necessary
• Build positive relationships with commissioners, stakeholders, service users and colleagues
• Work collaboratively across departments to deliver positive outcomes
• Support the ongoing development, supervision and performance of the care team
• Provide operational support to the Assisted Living Facility when required

About You

• Experienced within domiciliary care management or supervision
• A confident leader who can motivate, develop and support teams
• Highly organised and able to manage multiple priorities
• An excellent communicator with strong relationship-building skills
• Knowledgeable about care sector regulations and operational compliance
• Commercially aware with a proactive approach to service development
• Flexible and willing to support the service when required
• Committed to delivering high-quality care and customer service
• Professional, reliable and solutions-focused

Essential Requirements

• Previous supervisory or management experience within domiciliary care
• NVQ/QCF Level 3 in Health & Social Care
• Full UK driving licence
• Access to your own vehicle
• Business-use motor insurance or willingness to obtain this
• Willingness to undertake an Enhanced DBS check
• Ability to participate in on-call duties when required

Desirable

• Level 5 qualification in Health & Social Care or working towards one
• Previous experience producing staff rotas
• Experience supporting recruitment and onboarding
• Experience supporting operational performance and service growth
• Extra care or assisted living experience

What's on Offer

• £30,127.50 per annum (£15.45 per hour)
• Mileage allowance
• Weekly pay
• Pension scheme
• Blue Light Card reimbursement
• Employee Assistance Programme
• Dedicated People & Wellbeing Team
• Quarterly and Annual Carer Awards
• Career progression and professional development opportunities
• Supportive and collaborative management team
• Opportunity to join a growing care organisation
• Opportunity to make a genuine difference to the people receiving care

We are an equal opportunities employer, and all applications will be assessed solely on merit.

INDHEAL