Assistant Care Manager

Housing 21; Boston Spa; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Occupational sick pay

Occupational maternity and paternity pay

Blue Light Card

Extra Care Academy learning pathway

Job summary

A prominent care organization in Boston Spa seeks an organized Assistant Care Manager to manage care teams and ensure high compliance standards. You will assess residents' needs, support your team, and maintain service quality. The role requires experience in the care industry, understanding CQC regulations, and a positive attitude towards team collaboration. You’ll benefit from a friendly workplace culture and opportunities for career advancement.

Qualifications

• First-hand experience in the care industry is essential.
• Understanding of CQC (Care Quality Commission) regulations required.
• Ability to work well with others.

Responsibilities

• Carrying out assessments of new or existing residents.
• Managing and supporting Care Workers.
• Preparing rotas in line with commissioned care hours.
• Contribute to quality assurance via audits and resident feedback.
• Prepare rotas aligned with care hours.
• Act as responsible person for safe running in absence of Registered Manager.

Skills

Communication skills

Team management

Understanding of CQC regulations

Positive attitude

Care planning

Interpersonal skills

Job description

About Extra Care

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high quality and compliant care to our residents and help to manage the team who are based on site 24/7. You will work with the same residents and colleagues every day enabling you to build strong relationships with everyone.

Is it for me?

First-hand experience in the care industry is essential. You will need to understand CQC (Care Quality Commission) regulations, organise employee rotas and develop care plans in line with people’s needs and preferences. But equally as important is a positive attitude and ability to work well with others; at Housing 21 we don’t just administer care, we genuinely care.

About the role

No two residents or days will ever be the same and although our care packages are tailored to individual needs, we pride ourselves on offering the same great service to everyone.

As a friendly yet organised manager, your main responsibilities will include:

• Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
• Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
• Supporting the Management Team with all aspects of team management including but not limited to: recruitment, employee induction, training and disciplinary procedures and sickness absence
• Contributing to the service’s quality assurance system by way of auditing, conducting observations and responding to residents’ feedback
• Preparing rotas in line with commissioned care hours
• Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager

Closing date for applications 2 November 2025

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!