Assistant Care Manager

Connect 2 Flexicare; Aylesbury; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Funded training and qualifications

Genuine career progression

Supportive team environment

Job summary

Connect 2 Flexicare is seeking an Assistant Care Manager in Aylesbury to enhance care delivery across the community. This hands-on leadership role involves developing care plans, managing staff, and ensuring compliance with CQC standards. Ideal candidates will have experience in domiciliary care and hold an NVQ Level 3 in Health and Social Care. The position offers career progression, funded training, and a supportive work environment that values every employee’s contributions.

Qualifications

• Previous experience in domiciliary or community care, ideally in a senior carer role.
• Confident communicator with vulnerable people and professionals.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Develop and manage individual care plans to fit service user needs.
• Schedule and supervise field staff, providing day-to-day support.
• Log and investigate incidents while managing safeguarding concerns.
• Engage with stakeholders and address client requests.
• Maintain accurate case notes, logs, and support audits.

Skills

Domiciliary or community care experience

Understanding of CQC standards

Communication skills

Organizational skills

IT and care management software knowledge

Education

NVQ Level 3 in Health and Social Care

Job description

Assistant Care Manager Connect2Flexicare | Aylesbury | Full-Time Salary: 33k – 38k based on experience

Are you a compassionate, organised care professional ready to step up into a leadership role? Connect2Flexicare is a growing domiciliary care provider based in Aylesbury, and we’re looking for an Assistant Care Manager to help us deliver outstanding, person-centred care across our community.

Do you find yourself being the person colleagues turn to when something tricky comes up? Have you ever looked at a care plan and thought, “I could make this so much better”? Are you ready to stop just delivering care and start shaping how it’s delivered? If that sounds like you, keep reading.

This is a hands‑on role for someone who thrives on variety. One day you’re refining a care plan, the next you’re supporting a carer in the field, liaising with a social worker, or helping a family navigate a difficult moment. If you care deeply about doing things properly and want to grow into a senior management role, we want to hear from you.

What You’ll Be Doing

Care Planning & Clinical Oversight – You’ll develop, review, and update care plans to ensure every service user receives care that genuinely fits their needs. You’ll manage medication oversight, including MAR chart updates and medication checks, carry out risk assessments, and conduct spot checks and client visits to make sure the care being delivered is safe, dignified, and compliant.

Supervision & Staff Management – You’ll schedule and oversee field staff coverage, provide day‑to‑day supervision and support to our carers, and follow up on performance through spot checks and one‑to‑ones. You’ll also share the on‑call rota, providing operational support roughly once every three weeks.

Incident & Safeguarding Management – When things need attention, you’ll be the steady hand, logging and investigating incidents, managing safeguarding concerns promptly, and liaising with the local authority and other professionals. Accurate, timely documentation will be second nature to you.

Communication & Stakeholder Engagement – You’ll be a key point of contact for service users, families, district nurses, social workers, and other professionals. You’ll attend team and professional meetings and make sure client requests, from equipment needs to care adjustments, are followed through.

Administration & Compliance – You’ll keep case notes, logs, and reports accurate and up to date, support audits and quality checks, and help ensure we’re always ready for CQC inspection.

What We’re Looking For

• Previous experience in domiciliary or community care, ideally in a senior carer, team leader, or coordinator role
• Working knowledge of CQC fundamental standards, safeguarding, and care planning
• NVQ Level 3 in Health and Social Care, or working towards it
• Confident communicator, both with vulnerable people and with external professionals
• Highly organised, calm under pressure, and able to juggle competing priorities
• Comfortable with care management software and general IT
• Full UK driving licence and access to your own vehicle
• Enhanced DBS, or willingness to undergo one

Why You’ll Love Working With Us

• Real career progression – this role is a genuine stepping stone to Care Manager and beyond, not a dead‑end title
• Funded training and qualifications, including support to complete your Level 4/5 if you want it
• A seat at the table – we’re a family‑run business, which means your ideas actually get heard and acted on, not buried in a corporate inbox
• Variety every day, no two days look the same, and you’ll never be stuck behind a desk
• Work that matters, you’ll see the direct impact of your decisions on real people’s lives, every single week
• A supportive team – we look after our staff the same way we expect them to look after our clients

Connect2Flexicare is an equal opportunities employer. We welcome applications from all backgrounds and are committed to safer recruitment. All offers are subject to enhanced DB S checks and satisfactory references.