Assistant Bar Manager - Fame Factory - Excel London

Levy Uk + Ireland; City of Westminster; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading hospitality company in Westminster seeks an experienced Assistant Bar Manager for Fame Factory at ExCeL London. Responsibilities include overseeing bar operations, managing a talented team, and enhancing customer satisfaction. The role offers a salary of £34,000 plus excellent benefits, including healthcare and generous leave policies.

Benefits

Healthcare and wellbeing support

Pension scheme

Meals on duty

Competitive salary with bonus

Qualifications

• Experienced hospitality manager in high-volume bar/restaurant settings.
• Strong financial and operational skills, including budgeting.
• Exceptional customer service and problem-solving abilities.

Responsibilities

• Oversee daily bar operations to ensure smooth service and high standards.
• Manage inventory and supplier relationships effectively.
• Conduct performance reviews and support staff development.

Skills

Leadership

Customer service

Organizational skills

Problem-solving

Job description

Overview

Assistant Bar Manager - Fame Factory - Immerse London at ExCeL London, E16 1XL | Full-Time / Permanent. An Assistant Bar Manager for Fame Factory who will collaborate with the front line team to ensure smooth daily operations, as well as managing, training, and motivating our talented team of servers, bartenders, and kitchen staff.

Responsibilities

• Oversee daily bar operations to ensure smooth service and high standards.
• Manage inventory and supplier relationships effectively.
• Lead and motivate staff across all roles.
• Conduct performance reviews and support staff development.
• Handle recruitment, onboarding, and scheduling.
• Ensure excellent customer service and resolve issues promptly.
• Develop and deliver staff training programs.
• Promote continuous improvement and stay updated with industry trends.

Qualifications / Experience

• Experienced hospitality manager in high-volume bar/restaurant settings.
• Strong financial and operational skills, including budgeting and software use.
• Proven leadership with a focus on team development and motivation.
• Exceptional customer service and problem-solving abilities.
• Highly organized and adaptable in fast-paced environments.
• Professional and passionate, with strong communication and teamwork skills.

About Immerse LDN / Fame Factory

Immerse LDN is dedicated to showcasing world-class immersive experiences and original productions across brand-new purpose-built venue space in the heart of London's Royal Docks – set to the backdrop of ExCeL London's waterfront. As part of a programme of continued investment and expansion of the ExCeL London campus, ExCeL London Hospitality is opening a brand new bar as part of the Immerse LDN development. We are recruiting a brand new dedicated team for Fame Factory. A high-octane joyride through your own fame fantasy, Fame Factory throws open the doors on the surreal life of the staggeringly famous and lets you take the wheel.

Salary & Benefits

• £34,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: 2 days' additional leave after returning from maternity leave; day off for your baby's first birthday; enhanced family leave
• Perks & discounts: shopping, entertainment, and travel discounts; 20% off Nuffield Health and 10% off PureGym memberships
• Pension scheme; Life Assurance; Preferred rates on salary finance products
• Development opportunities: professional subscriptions; ongoing training and structured career pathways
• Meals on duty included