Asset Finance Onboarding Specialist (Hybrid)

Aimee Willow Connex Limited; Nottingham; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Aimee Willow Connex Limited is seeking an organised financial services operations professional to join our Nottingham-area team. Based out of the Sale office 4 days per week during probation and then hybrid 3/2, you'll handle inbound requests, due diligence, and documentation in line with internal policies.

You will work with Sales, Account Managers and Brokers, maintain records, and ensure timely payments, with a focus on accuracy and strong stakeholder relationships.

Qualifications

• Aptitude for accuracy and attention to detail.
• Proactive approach with initiative.
• Ability to work independently and in a team.
• Numeracy with analytical ability.
• Strong stakeholder management and communication.
• Experience in Financial Services and Asset Finance preferred.

Responsibilities

• Managing inbound requests from internal teams, ensuring policy and SLA compliance.
• Conduct customer due diligence including risk assessments and verification of ownership.
• Prepare and issue finance and securing documentation per credit approvals and regulations.
• Complete pre-payout checks ensuring asset details are correct before funds release.
• Maintain accurate system updates and communicate application status.
• Provide prompt assistance to customers, brokers and suppliers via phone and email; escalate as needed.
• Collaborate with other departments to ensure smooth communication for brokers and customers.
• Process payments to suppliers and intermediaries timely and compliantly.
• Manage post-execution tasks: portal updates, security registration, welcome docs, deposits allocation.
• Keep accurate records of customer interactions in the internal system.
• Provide overflow coverage to the customer services team.

Skills

Attention to detail

Proactive / initiative

Independent worker

Numerate / analytical

Stakeholder management

Customer-facing experience

Financial services knowledge

Asset finance knowledge

MS Office

Tools

MS Office

Job description

Aimee Willow Connex Limited is seeking an organised financial services operations professional to join our Nottingham-area team. Based out of the Sale office 4 days per week during probation and then hybrid 3/2, you'll handle inbound requests, due diligence, and documentation in line with internal policies.

You will work with Sales, Account Managers and Brokers, maintain records, and ensure timely payments, with a focus on accuracy and strong stakeholder relationships.