Asset Experience Deputy Lead: Strategic Property & Client Care

Jones Lang LaSalle Incorporated; Leeds; In loco; GBP 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Jones Lang LaSalle Incorporated (JLL) is seeking an Asset Experience Deputy Lead to provide leadership across the Asset Experience Manager community and to ensure seamless operational delivery. You will deputise for the Lead Asset Experience Manager, mentor less experienced colleagues, and maintain strong client relationships while managing complex property portfolios.

The role combines strategic oversight with hands-on operational excellence, including financial management, service charges, and

Competenze

• Senior leadership and mentoring experience within a property/asset management environment.
• Strong client relationship management and strategic oversight skills.
• Excellent communication and stakeholder management abilities.

Mansioni

• Provide line management and day-to-day escalation support for Asset Experience Managers within the community.
• Act as senior advisor and mentor, supporting professional development.
• Deputise for the Lead Asset Experience Manager during absences and contribute strategic insight.
• Maintain primary client relationships and oversee day-to-day property operations and customer relations.
• Lead financial accountability, service charges, and supplier payments in collaboration with accounts.

Descrizione del lavoro

Jones Lang LaSalle Incorporated (JLL) is seeking an Asset Experience Deputy Lead to provide leadership across the Asset Experience Manager community and to ensure seamless operational delivery. You will deputise for the Lead Asset Experience Manager, mentor less experienced colleagues, and maintain strong client relationships while managing complex property portfolios.

The role combines strategic oversight with hands-on operational excellence, including financial management, service charges, and