Asset Administrator

Irwell Valley Homes; Sale; On-site; GBP 27,000 - 32,000; Full time

Job summary

Irwell Valley Homes in Greater Manchester is recruiting for a role supporting Building Safety and Asset Management. The post involves planning operative and surveyor activity, logging work, and keeping data up to date to support service delivery.

The role requires diary management, data handling and strong customer service to keep work moving smoothly and respond to queries promptly.

Qualifications

• General knowledge/experience of IT usage.
• Experience managing and maintaining asset related data linked to service delivery provision.
• Experience providing administrative support to a building safety team/function.
• IT literate including Microsoft Office 365.
• Admin and data processing skills.

Responsibilities

• Plan work into operatives', surveyors' and specialist colleagues' diaries using relevant systems, including PDA and scheduling tools.
• Raise, process and monitor orders, and purchase requests in line with agreed authorisation levels, ensuring accurate information is available for reporting and service delivery.
• Maintain asset, contractor, customer and job records across relevant ICT systems, ensuring data is accurate, up to date and recorded in line with service requirements.
• Liaise with customers, colleagues, contractors and other stakeholders to arrange appointments, provide service updates, resolve queries and support a positive customer experience.

Skills

General IT knowledge

IT literacy

Admin and data processing skills

Experience managing asset data

Tools

Microsoft Office 365

Scheduling tools (PDA)

Job description

Manchester, Greater Manchester

£29,521 per annum

Permanent, Full Time (35 hours per week - agile working arrangements in place)

Closing date: 8 th October 2026

Interview date: 14 th October 2026

Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us to do this by providing coordinated planning, administration and data support to the Building Safety Team and wider Asset Management functions.

You'll play a key role in supporting the effective delivery of asset, building safety and customer-focused services by planning operative and surveyor activity, raising and monitoring orders, maintaining accurate systems and records, processing service information, and ensuring colleagues, contractors and customers receive timely updates.

A key focus of the role is to keep work moving efficiently through strong diary management, accurate data handling, clear communication and responsive customer service.

Responsibilities

• Plan work into operatives', surveyors' and specialist colleagues' diaries using relevant systems, including PDA and scheduling tools, and arrange follow-on jobs where required.
• Raise, process and monitor orders, and purchase requests in line with agreed authorisation levels, ensuring accurate information is available for reporting and service delivery.
• Maintain asset, contractor, customer and job records across relevant ICT systems, ensuring data is accurate, up to date and recorded in line with service requirements.
• Liaise with customers, colleagues, contractors and other stakeholders to arrange appointments, provide service updates, resolve queries and support a positive customer experience.

Qualifications

• General knowledge/experience of IT usage
• Experience of managing and maintaining asset related data linked to service delivery provision
• Experience providing administrative support to a building safety team/function
• IT literate including Microsoft Office 365
• Admin and data processing skills

Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.