Asset Services Assistant

Pinnacle Group; Greater London; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Maternity/paternity packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Additional Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Childcare Assistance

Season Ticket Loans

Sick Pay Schemes

Personal Development Plans

Job summary

Pinnacle Group is seeking an Asset Services Assistant to support the maintenance and improvement of our property portfolio in London. You will help manage asset registers, coordinate with contractors and site teams, and assist with planned compliance testing and capital works.

Strong IT and communication skills are essential in a busy housing environment. We value a proactive, organised administrator who can manage multiple priorities and deliver excellent customer service to our clients and

Qualifications

• Prior experience in administration and coordination, preferably in housing or property management.
• Excellent IT and MS Office skills with the ability to manage multiple tasks.
• Strong communication, organisation and ability to work under pressure to tight deadlines.

Responsibilities

• Provide administrative support to Asset Managers, including scheduling, correspondence, and maintaining asset registers.
• Coordinate with contractors, suppliers and site teams to ensure planned and reactive maintenance is completed on time.
• Assist with delivery of planned compliance testing and remedial works; update asset databases.

Skills

Administrative experience

Coordination

MS Office proficiency

Communication skills

IT skills

Organisational skills

Tools

Asset management software

Job description

# Asset Services Assistant## Job IntroductionPinnacle Group are looking for an Asset Services Assistant to support the effective maintenance and improvement of our property portfolio. As part of the Asset Services team you’ll help deliver services that preserve and enhance the physical condition of our assets. This includes supporting planned and reactive maintenance, lifecycle planning and delivery, and the coordination of capital works.Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.The ideal candidate will be a highly organised and adaptable administrator with excellent communication and IT skills, capable of managing multiple priorities while delivering outstanding customer service and supporting the efficient delivery of repairs and asset management activities.**Who we are**Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.**Who we’re looking for**We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.Key responsibilities* Provide administrative support to Asset Managers, including scheduling, correspondence, and maintaining accurate, up-to-date asset registers.* Coordinate with contractors, suppliers, and site teams to ensure planned and reactive maintenance is completed on time.* Assist with the delivery of planned compliance testing and remedial works* Update asset databases, analyse data to assist with long-term planning.* Work with the rest of the Asset Management team to deliver an excellent customer serviceKey requirements:* Prior experience in administration and coordination, ideally in the housing sector* Excellent IT skills, proficient in MS Office* Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure.* Agile and ability to multi-task, pivot and prioritise tasks* Great verbal and written communication skill**Our offer**We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:* Maternity/paternity packages* Flexible Working Arrangements* Life Assurance* Enhanced Pension Scheme* Additional Annual Leave* Private Medical Insurance* Cycle to Work Scheme* Employee Assistance Programme* Retail Discounts* Childcare Assistance* Season Ticket Loans* Sick Pay Schemes* Personal Development PlansApply+−Leaflet | OpenStreetMap contributors### Asset Services Assistant* **Salary** £25000 - £25000* **Frequency** Annual* **Job Reference** P3298* **Contract Type** Permanent* **Closing Date** 26 October, 2026* **Job Category** Office* **Business Unit** Housing* **Location** London, United Kingdom* **Posted on** 28 September, 2026