Aspiring Network & IT Support Technician (Hybrid)

DeterTech Holdings Limited; Telford, Prestwick; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

DeterTech Holdings Limited is hiring a Junior Network & IT Support Technician to join our IT team in a hybrid role based at either Prestwick or Telford. You will help support and maintain the organisation's network and IT infrastructure while learning from experienced colleagues.

The ideal candidate is at the start of their IT career with an interest in networking, infrastructure and cybersecurity, and a strong security mindset.

Qualifications

• No extensive commercial experience required.
• Interest in networking, infrastructure and cybersecurity.
• Strong security mindset and careful problem solving.
• Ability to document what was done and explain resolutions.

Responsibilities

• Assist with day-to-day support and maintenance of network infrastructure.
• Troubleshoot basic network connectivity issues across wired and wireless networks.
• Investigate network faults, performance issues and unusual behaviour.
• Support switches, wireless access points, firewalls and other network equipment under guidance.
• Assist with VLANs, IP addressing, DHCP, DNS and other core networking services.
• Maintain clear documentation of network devices, configurations, troubleshooting and fixes.

Skills

Basic networking

Troubleshooting

Documentation

Communication

Problem solving

Willingness to learn

Job description

DeterTech Holdings Limited is hiring a Junior Network & IT Support Technician to join our IT team in a hybrid role based at either Prestwick or Telford. You will help support and maintain the organisation's network and IT infrastructure while learning from experienced colleagues.

The ideal candidate is at the start of their IT career with an interest in networking, infrastructure and cybersecurity, and a strong security mindset.