ASB & Tenancy Support Officer — Hybrid Role

Reed Specialist Recruitment; Wytham; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Professional development

Inclusive environment

Comprehensive benefits

Job summary

Reed Specialist Recruitment is seeking a permanent Anti-Social Behaviour Officer to join a large housing provider in Oxfordshire. The role focuses on delivering proactive anti-social behaviour services, ensuring tenancy success, and collaborating with local teams to meet service standards.

The position requires experience in ASB services, court representations, and strong communication. The role offers hybrid working arrangements with an office presence on Wednesdays and opportunities for

Qualifications

• Proven experience in delivering effective anti-social behaviour services.
• Ability to address non-access, fraud, and other tenancy breaches with minimal legal intervention.
• Experience in court representations, including preparation of notices, court papers, and witness statements.
• Strong communication skills with the ability to build trust, respect, and influence others.
• Experience working across teams and agencies to address complex customer needs.
• Proficient in Microsoft Office suite, with a focus on Excel.

Responsibilities

• Deliver a professional, proactive service to address anti-social behaviour across localities, ensuring tenancy success through resolution and enforcement.
• Maintain high data quality in customer systems, ensuring transparency and compliance in all service areas.
• Collaborate with locality teams and other customer functions to deliver services to an agreed area and set of standards.
• Develop and maintain productive relationships with local stakeholders and partnering agencies to address anti-social behaviour with minimal enforcement.
• Champion the organisation's values and work alongside colleagues to achieve operational goals and customer satisfaction standards.

Skills

Anti-social behaviour

Court representations

Microsoft Office

Communication skills

Team collaboration

Tools

Microsoft Office

Job description

Reed Specialist Recruitment is seeking a permanent Anti-Social Behaviour Officer to join a large housing provider in Oxfordshire. The role focuses on delivering proactive anti-social behaviour services, ensuring tenancy success, and collaborating with local teams to meet service standards.

The position requires experience in ASB services, court representations, and strong communication. The role offers hybrid working arrangements with an office presence on Wednesdays and opportunities for