ASB Team Supervisor

Leeds International; Leeds; On-site; GBP 40,000 - 50,000; Full time

Job summary

Leeds International is seeking an ASB Team Supervisor in Leeds to lead a dedicated team tackling anti-social behaviour across communities. You will provide day-to-day leadership, coaching, and support to officers managing varied caseloads and ensure high-quality case management.

You will work with partner agencies, local communities and legal teams to drive performance, safeguarding, and positive outcomes for residents, victims and witnesses.

Qualifications

• Lead, supervise, and develop a team of ASB professionals.
• Provide expert advice and oversight on complex, sensitive, and high-risk ASB cases.
• Ensure effective use of legislative and enforcement powers to resolve anti-social behaviour and community safety concerns.
• Drive high standards of performance, case quality, and customer service.
• Build and maintain strong partnerships with West Yorkshire Police, housing providers, community safety partners, and other stakeholders.

Responsibilities

• Lead, supervise, and develop a team of ASB professionals, promoting a positive and high-performing culture.
• Provide expert advice and oversight on complex, sensitive, and high-risk ASB cases.
• Ensure effective use of legislative and enforcement powers to resolve anti-social behaviour and community safety concerns.
• Drive high standards of performance, case quality, and customer service.
• Build and maintain strong partnerships with West Yorkshire Police, housing providers, community safety partners, and other stakeholders.
• Support the ongoing development and improvement of ASB services, ensuring residents remain at the heart of everything we do.

Job description

This is an exciting opportunity to join our Anti-Social Behaviour (ASB) Team as a Supervisor, leading a dedicated team that works to tackle anti-social behaviour, support victims, and improve the safety and quality of life of communities across Leeds. As an ASB Team Supervisor, you will provide day-to-day leadership, coaching, and support to a team of officers managing a varied and often complex caseload. You will play a key role in ensuring high-quality case management, driving performance, and embedding a victim-focused approach that delivers positive and lasting outcomes for residents. Working closely with colleagues, partner agencies, and local communities, you will provide professional guidance on complex cases, lead on service improvements, and help shape the future delivery of ASB services.,

Responsibilities

• Lead, supervise, and develop a team of ASB professionals, promoting a positive and high-performing culture.
• Provide expert advice and oversight on complex, sensitive, and high-risk ASB cases.
• Ensure effective use of legislative and enforcement powers to resolve anti-social behaviour and community safety concerns.
• Drive high standards of performance, case quality, and customer service.
• Build and maintain strong partnerships with West Yorkshire Police, housing providers, community safety partners, and other stakeholders.
• Support the ongoing development and improvement of ASB services, ensuring residents remain at the heart of everything we do.
• Promote safeguarding, early intervention, and problem-solving approaches to prevent escalation and achieve sustainable outcomes.
• To provide operational and supervisory support and direction to officers dealing with reported anti -social behaviour.
• Liaising and working with key partners to ensure that a consistent customer focused service is delivered across Leeds in accordance with agreed service standards and current legislation that achieves positive outcomes for victims, witnesses and perpetrators of ASB.
• To support the delivery of a multi-agency, multi-tenure Anti Social Behaviour Service across Leeds managing case officers and investigations through regular one to one supervisions with employees and case reviews.
• To effectively manage caseloads and resources to ensure the service is delivered in accordance with agreed procedures and service standards.
• To regularly review case management systems to ensure all case records, including electronic and paper files are accountable and demonstrate that investigations have been undertaken in line with agreed procedures.
• To ensure LASBT Case Officers progress ASB case investigations where all support needs are identified and responded to and appropriate legal action can be taken.
• To provide partners (internal & external) with specialist advice and guidance in respect of relevant ASB legislation, tools and powers.
• To take lead responsibility or assist on complex or problematic cases, cases subject to ombudsman complaints or where required to support/maintain service delivery.
• To liaise with legal professionals to ascertain advise on the appropriate legal action to be instigated.
• To represent the Council at Court where necessary, to support staff during court trials and to provide continuing advice to lawyers in response to the progress of action at court.
• To represent LASBT in a