Area Supervisor - Cleaning (West London & Kingston)

SBFM; Hounslow; Sur place; GBP 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Company vehicle

20 days holiday + bank holidays

Pension scheme

Internal mentoring scheme

Regular company events

Résumé du poste

SBFM is seeking an experienced Area Supervisor to oversee field-based service delivery across West London & Kingston. Regular travel between sites is required to maintain standards and client satisfaction.

You will manage frontline operatives, support mobilisation of new contracts, ensure health & safety compliance, and maintain accurate records using IT systems. Strong client focus and team leadership are essential.

Qualifications

• Experience in a similar role.
• IOSH Managing Safely qualification or willing to complete within 3 months.
• Excellent communication skills.
• IT literate and able to use IT systems.
• Proactive, detail-oriented, methodical and organised; able to work autonomously.
• Self-motivated, confident and flexible attitude.
• Excellent client focus with proven service delivery in facilities management or contract cleaning.
• Team player who can motivate others.
• Full, clean driving licence and willingness to travel across the UK.

Responsabilités

• Maintain high standards of service delivery and client satisfaction in line with KPIs.
• Build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to maintain cleaning standards.
• Line management, inductions and training of frontline operatives.
• Assist mobilisation of new contracts including site visits, inductions and training.
• Oversee health & safety compliance across all sites.
• Conduct stock checks and order cleaning materials/equipment.
• Cover cleaning as needed and utilise existing workforce.
• Support or cover other Area Supervisors’ areas when required.
• Ensure correct use of IT systems and maintain records of visits and communications.
• Collaborate with Regional Operations Managers, Account Managers and others to ensure smooth operations.
• Respond to escalations from Operations Directors/Regional Managers.
• Identify and escalate concerns, risks, or improvement opportunities to senior management.

Connaissances

Excellent communication

IT literate

Autonomous

Team player

Self-motivated

Client focus

Driving licence

Formation

IOSH Managing Safely

Outils

IT systems

Description du poste

SBFM is seeking an experienced Area Supervisor to oversee field-based service delivery across West London & Kingston. Regular travel between sites is required to maintain standards and client satisfaction.

You will manage frontline operatives, support mobilisation of new contracts, ensure health & safety compliance, and maintain accurate records using IT systems. Strong client focus and team leadership are essential.